Hybrid Business Analyst Consultant

Business Analyst

Under general supervision, the Business Analyst is responsible for bridging the gap between IT and business using data analytics to assess processes, determine requirements, and deliver data-driven recommendations to stakeholders.

Responsibilities:

• Documenting user requirements, conditions, functionality, products, or services for internal or external use.
• Gains and demonstrates business understanding prior to proposing a written solution.

Business Requirements Documentation

• Assists Business Analyst's with organization and documentation.

Structured Analysis

• Assists in creating "as-is-state" models from text to document, validate, communicate, and organize requirements into coherent ideas.
• Utilizes business models, process models, data models, and workflow models.

Object-Oriented Analysis

• Assists in functional decomposition of the as-is state of a project, forming a simple model of this state.

Testing

• Assists with testing as needed.

End-User Support

• Works with end-user's post deployment to clarify high-level questions.

IT Fluency

• Understands which resources are appropriate to help define and validate requirements and specifications within a given project and product scope.
• Clear understanding of IT products and tools necessary for the business to function.
• Business Process Re-engineering
• Utilizes modeling techniques to Identify possible opportunities and areas of improvement.

Experience:

• Experience in IT business and systems analysis
• Experience in requirements gathering, business requirements documentation, analysis, testing, troubleshooting, and support
• Knowledge of business/systems analysis in software/application development projects
• Comfortable working in a customer-facing role and interacting with end users
• Ability to analyze information and translate business needs into clear business requirements
• Functional knowledge of software development tools such as C#, .NET, SQL, HTML, CSS, XML, etc. helpful
• Knowledge of data analysis and data analytics tools helpful
• Ability to manage and respond to tickets received through the Zendesk (Help Desk) and assist end users with their needs
• Strong presentation skills and the ability to speak confidently in front of groups
• Good analytical and problem-solving skills
• Excellent communication skills