CLIENT SERVICES SUPERVISOR

Job Profile Summary: Supervises an organization's logistics operations to control, deliver, and distribute products and materials to the destination. Major Duties and Responsibilities: Supports the overall strategy, metrics, and processes to deploy an optimized logistic network and operations. Oversees daily operations for inventory, distribution, transportation, or other processes that support the achievement of organizational goals and KPI's for product delivery and customer satisfaction. Monitors teams and vendors' adherence to service level targets. Troubleshoots and resolves issues. Ensures compliance with all regulations governing transportation of goods. Utilizes systems to input and obtain workflow status and information and to identify problems in operations. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Comply with the requirements of the company’s Quality Management System. Required Skills, Experience, and Education: Bachelor's degree 3+ years of experience in the related area as an individual contributor Computer literate with proficient use of software and/or computer programs (MS Office) Bilingual in Spanish and English Meet customer requirements in a fast-paced work environment with a strong customer service orientation. Self-motivated, positive, have a high degree of integrity, dependable, and participate as a team member to achieve common goals with a sense of urgency. Strong interpersonal skills and problem-solving abilities to positively manage conflict. Must be confident, team-oriented, and enjoy working in a fast-paced environment. Proficiencyin English, including the ability to speak, read, write, andcomprehendEnglish, isrequiredfor this position. Desired Skills, Experience, and Education: Displays integrity, reliability, empathy, and a strong work ethic. Results-oriented; Displays sense of urgency. Physical Requirements: Remain in a stationary/seated position for an extended period. Regularly required to operate a computer, telephone, keyboard, and other office machinery. Specific vision abilities required by this job include close vision requirements due to computer work. The ability to hear, understand, and distinguish speech and/or other sounds. Pegasus Logistics Group is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. #J-18808-Ljbffr