Accounting and Project Support Associate

Job Description

Job Description

Accounting and Project Support Associate

 

Crown Supply and its related companies are seeking a highly detail-oriented Accounting and Project Support Associate for a stable, long-term role within an established 80-year-old business.

This position is ideal for someone with accounting support experience who enjoys accuracy, organization, customer/vendor communication, and a variety of responsibilities. The right candidate will be comfortable moving between accounting transactions, billing paperwork, vendor follow-up, and project-related communication while maintaining focus and attention to detail.

This is not a temporary or transitional role. We are looking for someone who can become a dependable long-term part of our accounting and operations support team.

 

Position Summary

The Accounting and Project Support Associate will support daily accounting operations, customer billing workflows, vendor rebate and claim-back tracking, and project-related communication for customers who purchase products or project materials from Crown Supply and its related companies.

In this role, the individual will help coordinate information between customers, vendors, manufacturers, and internal team members so customers receive the information and follow-up needed to complete their jobs.

This role requires strong organizational skills, consistent follow-through, and excellent attention to detail. The individual will work closely with the Assistant Controller and will support accounting and project-related workflows across the company.

We use technology, including AI-assisted tools, to improve organization, accuracy, and efficiency. These tools are intended to support this role, not replace it. The right candidate will be trained to use technology as part of a stable, long-term position.

 

Key Responsibilities

 

Accounting Support

• Enter and support accounts payable transactions for multiple related companies.
• Assist with accounts receivable and customer billing documentation.
• Help manage daily billing paperwork and related accounting records.
• Support vendor accounting follow-up, including rebates, claim-backs, credits, and related documentation.
• Track outstanding accounting-related vendor issues and follow up until resolved.
• Assist the Assistant Controller with recurring accounting support tasks.
• Maintain organized and accurate accounting records.

 

Customer Billing and Vendor Follow-Up

• Help ensure customer billing paperwork is complete, accurate, and processed in a timely manner.
• Communicate with internal staff, vendors, and manufacturers to resolve documentation, billing, rebate, credit, or claim-related issues.
• Track open accounting or vendor follow-up items and help move them toward resolution.
• Maintain organized records of follow-up activity, open issues, and completed resolutions.

Project Support

 

• Support customer projects where Crown Supply or its related companies are supplying products, materials, or related information.
• Coordinate communication between customers, vendors, manufacturers, project managers, sales staff, and internal team members.
• Help obtain information customers need to complete their jobs, including product details, documentation, order status, vendor responses, or issue resolution updates.
• Track open project-related questions, product issues, vendor responses, and follow-up items.
• Document communication and help ensure unresolved items continue moving toward resolution.
• Support internal company projects and process-improvement initiatives as assigned.
• Learn and use project-related technology introduced by the company.

 

Ideal Candidate

The successful candidate will be:

• Extremely detail-oriented and accurate.
• Experienced in accounting support, AP/AR support, customer billing, or a related business support role.
• Comfortable handling variety without losing focus.
• Organized, dependable, and consistent with follow-up.
• Able to communicate professionally with customers, vendors, manufacturers, and internal staff.
• Comfortable learning new systems and technology.
• Interested in a stable, long-term position with an established company.
• Able to protect confidential financial and customer information.
• Practical, persistent, and willing to help resolve open items.

 

Preferred Experience

Experience in one or more of the following areas is helpful:

• Accounts payable or accounts receivable support.
• Customer billing paperwork or invoice documentation.
• Vendor follow-up, credits, claims, or rebate tracking.
• Spreadsheet use and basic reporting.
• ERP, accounting, CRM, or project management software.
• Customer service or vendor communication in a business setting.
• Construction supply, distribution, wholesale, or project-based business experience is helpful but not required.

 

Why Join Us

Crown Supply and its related companies are part of an established business with approximately 80 years of operating history. We value accuracy, reliability, customer service, and long-term relationships with our employees, customers, vendors, and team members.

This role offers the right candidate the opportunity to become an important part of the company’s daily accounting and project support operations while learning systems, processes, and vendor/customer workflows that are central to the business.

Company Description

Crown Supply is a contractor-focused electrical distributor that provides far more than parts. Founded in 1947 and family-owned from the beginning, ownership transferred to the Donahue family in 1984 and the company remains family-owned and operated today.

We combine deep industry knowledge with a creative suite of services — including electrical and fire-alarm system distribution, system design, commissioning/programming, and ongoing technical support — so electrical contractors and specifiers can maximize the value of the products and technologies available to them.

Under President Bill Donahue (who began working at Crown in 1984 while completing his degree in electrical engineering), Crown has grown from a single Providence location into a regional partner across New England. Today Crown operates three physical locations — Providence (headquarters), Milford, MA, and Webster, MA.

Crown is also part of a broader network of contractor-focused supply and service companies that work together to serve contractors with local inventory, technical services, and shared marketing/finance support.
At Crown Supply we’re constantly evolving to meet changing customer needs. By investing in product breadth, technical expertise, and value-added services, we help our customers and manufacturer partners succeed — and we create meaningful career opportunities for our employees.

If you’re seeking a family-based workplace that prioritizes service, teamwork, and meaningful opportunities for associates, Crown Supply delivers. Guided by our Company Code and Associate Promise — rooted in integrity, resourcefulness, accountability, and a commitment to continual learning — Crown Supply is where you can build a long-term career while growing your skills and expressing your talents.

Company Description

Crown Supply is a contractor-focused electrical distributor that provides far more than parts. Founded in 1947 and family-owned from the beginning, ownership transferred to the Donahue family in 1984 and the company remains family-owned and operated today. \r\n\r\nWe combine deep industry knowledge with a creative suite of services — including electrical and fire-alarm system distribution, system design, commissioning/programming, and ongoing technical support — so electrical contractors and specifiers can maximize the value of the products and technologies available to them. \r\n\r\nUnder President Bill Donahue (who began working at Crown in 1984 while completing his degree in electrical engineering), Crown has grown from a single Providence location into a regional partner across New England. Today Crown operates three physical locations — Providence (headquarters), Milford, MA, and Webster, MA.\r\n\r\nCrown is also part of a broader network of contractor-focused supply and service companies that work together to serve contractors with local inventory, technical services, and shared marketing/finance support. \r\nAt Crown Supply we’re constantly evolving to meet changing customer needs. By investing in product breadth, technical expertise, and value-added services, we help our customers and manufacturer partners succeed — and we create meaningful career opportunities for our employees. \r\n\r\nIf you’re seeking a family-based workplace that prioritizes service, teamwork, and meaningful opportunities for associates, Crown Supply delivers. Guided by our Company Code and Associate Promise — rooted in integrity, resourcefulness, accountability, and a commitment to continual learning — Crown Supply is where you can build a long-term career while growing your skills and expressing your talents.