Customer Service Representative

Job Description

Job Description

Customer service representative job duties will consist of:

• Entering sales orders;
• Answering phone calls and attending to customer inquiries;
• Monitoring emails and responding timely to customer requests;
• Working with vendors and suppliers on ordering materials;
• Following up with customers on open orders and proof approvals;
• Working in a team environment and assist where necessary;
• Work under pressure and meet client imposed deadlines

Candidate must have the following skills:

• Familiarity with general printing terminology
• Knowledge of PC navigation;
• Rudimentary MS Office skills, including Excel, Outlook, and Word;
• Adobe PDF and Creative Suite
• Quick learner and adaptive mindset;
• Handle multiple tasks and willingness to work extra hours when needed.

Candidate may be given test work to determine experience level and skillset.