Senior CX & Service Transformation Advisor
Accenture
Accenture Song accelerates growth for clients by transforming customer service and experience design across channels and platforms. The team leverages AI and data to optimize agents and operations, delivering measurable value through strategy, delivery, and ongoing improvement. The role focuses on leading large-scale customer service transformations, selling integrated proposals, and guiding cross-functional teams and clients toward tangible business outcomes in a fast-paced, agile environment. #J-18808-Ljbffr Accenture
$110.7k - $218.3k
Position Summary Deloitte’s Finance Transformation team helps CFOs and finance leaders... ...do As a Kyriba Treasury Transformation Senior Consultant on the Controllership and Treasury... ...LLP and its subsidiaries. Certain services may not be available to attest clients...SeniorLocal areaWorldwideVisa sponsorship$130.8k - $241k
Position Summary Oracle Cx Field Service Functional ManagerOur Deloitte Sales & Service... ..., advanced analytics, Generative AI, transformative technologies, and creative design. We... ...development From entry-level employees to senior leaders, we believe there’s always...SuggestedLocal area- DoorDash is seeking a Senior Manager on the Customer Experience Analytics team to set the analytical vision for measuring and improving customer... ...and operational cost, define metrics, drive a roadmap with CX, Product, Engineering, and AI/ML, and present insights to senior...Senior
- Forrester Research, Inc. seeks an Executive Partner to collaborate with CX and digital leaders driving customer-centric growth for );... ...organizations. You will shape strategic client engagement and advise senior executives on initiatives that place customers at the center of...Senior
- ...end‑to‑end communications strategy for business customers, driving engagement across Email, SMS, and other channels while supporting CX and NPS priorities. The position is remote with occasional in‑person HUB meetings as needed; requires a Bachelor’s degree and 6+ years...SeniorHourly payRemote work
- Amazon Prime UX Design is seeking a Sr. UX Designer to shape the end-to-end CX for Prime membership initiatives, including AI-driven features and family sharing services. You will work with product, engineering, data science, and operations teams to deliver high-quality...Senior
$91.1k - $179.5k
...holistic performance improvement and digital transformation. Join our team of strategic advisers... ...technology enablement, and operational services to enable heart-of-the-business... ...ends on 09/24/2026.Work you'll do As a Senior Consultant, Functional Transformation on...SeniorLocal area- Seattle Jeep Hyundai is seeking an experienced Service Advisor to be the primary contact for customers, ensuring a smooth, transparent service experience. You will manage service requests and communicate maintenance options while building trust with customers. You will...Senior
- Swickard Auto Group, representing Volvo Cars Seattle, is seeking a Senior Service Advisor. You will manage guest relationships, deliver premium service experiences, and translate complex repair details into clear, actionable recommendations. Ideal candidates have 3+ years...Senior
$160k - $170k
...Senior Solutions Consultant CX / CCaaS Location: Pacific Northwest (WA, OR, ID) Must live near a major airport Salary: $160K$170K base + variable... .... What You'll Own: Act as the go-to technical advisor for enterprise clients evaluating CX, CCaaS, or UCaaS solutions...SeniorFull timeImmediate start- Priority Honda Hampton, now part of Lithia & Driveway, is hiring experienced Automotive Service Advisors to join our fast-paced service team in Hampton, VA. If you have a proven track record as a dealership Service Advisor and a passion for customer service, we want to...Senior
$253.5k - $333k
...5,000 people across the globe who think that’s work worth doing.Senior Manager, Product Management - Locations, CXWhy We Have This RoleThe... .... Things You’ll DoOwn the product strategy for our Location CX Product suite, includes purpose built applications for frontline...SeniorFull timeWork at officeRelocation packageShift work3 days per week$122k - $240.5k
Position Summary US-E-Consulting Services - AI & E - EaaS - Senior Consultant, Strategy Growth & Transformation - FY27Position Summary Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact...SeniorWork at officeLocal areaFlexible hours- Rivian in Washington state is seeking a Parts Advisor to overdeliver on internal customer experience at service locations. You will collaborate with Regional Parts Specialists, Technicians, Advisors, and local management, solving operational problems with a customer-first...SeniorLocal area
$77k - $202k
...ApplicableSpecialismFinanceManagement LevelSenior AssociateJob Description & SummaryThe OpportunityAs a Finance Transformation - Anaplan Consultant, Senior Associate, you will engage with CEOs, CFOs, controllers, and treasurers to optimize finance functions and enhance...SeniorFull timeH1b$77k - $202k
...finance consulting specialise in providing consulting services related to financial management and strategy.... ..., you will lead the design and implementation of transformative finance solutions using OneStream. As a Senior Associate, you will analyze complex problems,...SeniorFull timeH1b$197.9k - $267.8k
This Principal PM-T will own the overall Premium Ads CX strategy for North American Stores, which includes a major ads revenue opportunity, direct experiment ownership, and cross-org (NAS + Ads) scope.In H1 2026, we partnered with the Stores Monetization team to prioritize...Flexible hours- Sia, located in Bellevue, Washington, is seeking a consultant specializing in strategy and business transformation. The ideal candidate will have extensive experience in organizational design and coaching, supported by a strong educational background. The role involves...Senior
- Republic Services is seeking a Sr. Technical Service Advisor in Seattle, WA, to provide high-level expertise in waste disposal. This role involves working closely with sales, operations, and customers to ensure effective waste management solutions. Ideal candidates will...SeniorWork at office
$124k - $280k
...practice, within Finance Consulting services, will provide the opportunity... ....Our team helps clients transform their finance function by... ...stakeholders.Growing as a strategic advisor, you leverage your influence,... ...and external reporting. As a Senior Associate, you will mentor...SeniorFull timeH1b$77k - $202k
...AssociateJob Description & SummaryThe OpportunityAs an ERP Agile Transformation Delivery Consultant, Senior Associate, you will engage with clients to optimize... ...brand by deepening your technical knowledge of firm services and technology resources.In this role, you will be...SeniorFull timeH1bRemote work$81.8k - $112.4k
POSITION SUMMARY The Sr. Technical Service Advisor will play a pivotal role in providing high-level technical waste disposal expertise and support to sales, operations, and customers. The incumbent partners directly with customer service, sales and operations teams to ensure...SeniorTemporary workWork experience placementWork at office$155.29k - $287.57k
...America is looking for a BPO/BPaaS Sales Executive with at least 15 years of industry experience, particularly in BPO/Business Process Services sales. This role requires strong consultative selling skills, the ability to manage complex sales cycles, and a proven track...SeniorRemote job- ...make great things possible not only in your community, but around the world. HDR is looking for a Senior Construction Consultant to join our national Trenchless Services team. This role will report to the Trenchless Services Engineering Lead, having primary responsibilities...SeniorWeekly payDaily paidContract workTemporary workFor contractorsWork experience placementFor subcontractorWork at officeLocal area
- DoorDash USA is seeking a Senior Manager in Seattle to lead the Credit & Refunds Resolutions team. This role involves driving strategy, developing cross-functional initiatives, and optimizing customer experience. The ideal candidate has over 8 years of experience and a...Senior
- Plaster Group LLC in Seattle is expanding its team of Agile consultants. We seek professionals with strengths in organizational development, cultural change, and coaching both individuals and teams. Prior Scrum Master or Product Owner experience is a plus, with Agile certifications...Senior
$116.2k - $229.1k
...their most critical moments and transformational initiatives. We offer... ...to-end support and advisory services, covering areas such as valuation... ...estate function? As trusted advisors to CFOs, COOs, CIOs, and... ...11/2026.Work you’ll do As a Senior Consultant on the Real Estate...SeniorLocal area- DoorDash is seeking a Safety Strategy & Operations professional to join the Safety Customer Experience team in Seattle. You will partner with Product, Policy, Analytics, and Operations to prevent, identify, and respond to critical safety incidents, owning end-to-end incident...Senior
$128k - $252.5k
...Summary Our Global Business Services (GBS) team serves as a trusted advisor and thought partner to CFOs, CAOs... ...a motivated and analytical Senior Consultant to join our Global Business... ...will drive strategic business transformation programs, architect effective governance...SeniorLocal area$77k - $202k
...ApplicableSpecialismCustomerManagement LevelSenior AssociateJob Description & SummaryThe OpportunityAs a Front Office Strategy Consulting - PLS Customer Analytics - Senior Associate, you will leverage advanced analytical techniques to extract insights from large datasets and drive data-driven decision-...SeniorFull timeH1b
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