Franchise Business Consultant

Franchise Business ConsultantThe Joint Corp. in Scottsdale, AZ is a public company that revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. Position Summary: The Joint Chiropractic is seeking a dynamic and strategic Franchise Business Consultant to support franchise clinics in achieving operational excellence, driving growth, and delivering exceptional patient experiences. This field-based role acts as a collaborative partner to franchise owners - bringing a balanced, solutions-oriented, and generalist approach across all aspects of clinic operations. The ideal candidate provides hands-on coaching, business insights, and operational support to help clinics thrive in alignment with The Joint Chiropractic's mission and values, while avoiding a compliance or audit-driven style.Key Responsibilities:Serve as a well-rounded business partner to franchise owners, offering support across operations, finance, staffing, marketing, and patient experience - focusing on driving results, not just reviewing performanceCoach franchisees on staffing strategies, onboarding processes, and team development to build strong, service-oriented clinic teamsProvide guidance and tools to help clinics measure, understand, and enhance the patient experienceReview Profit & Loss statements with franchisees and offer data-informed recommendations and action plans to strengthen financial performanceSupport site selection and new clinic development, including guidance on market strategy, timelines, and execution of license agreementsCollaborate with franchisees to increase active membership and implement growth strategies through effective local marketing and patient retention effortsEncourage and support participation in local marketing Co-ops to enhance regional brand presence and drive patient trafficAnalyze clinic performance trends and KPIs to identify opportunities and coach toward continuous improvementHelp maintain proper staffing levels to support consistent clinic hours and maximize patient accessPartner with new franchisees to successfully launch clinics and achieve operational and financial targets within their first yearEncourage growth and expansion among top-performing franchisees while providing direct, constructive coaching to address underperformance as neededBuild strong relationships with franchisees through regular communication, trust-based support, and a partnership-focused mindsetPromote active participation in system-wide meetings, training, and brand initiatives to foster alignment and ongoing developmentQualifications:3+ years of multi-unit operations experience, preferably within franchising, retail, health, or wellness industriesBachelor's degree in business, operations, or a related field preferredDemonstrated ability to coach and influence business owners or managers across a wide range of operational areasStrong generalist skill set - able to support staffing, training, marketing, financial planning, and patient experience with confidence and credibilityExperience analyzing P&Ls and creating actionable plans for performance improvementUnderstanding of real estate/site selection processes and the timelines associated with opening new clinics, including license agreement executionExperience participating in or supporting local marketing Co-ops is a plusStrong interpersonal and communication skills with the ability to build effective partnershipsSelf-motivated, highly organized, and able to manage multiple priorities in a field-based environmentOpen to candidates nationwide; willingness to travel regularly within the assigned region is required, including frequent daily and weekly travel in the field.Compensation:$100,000-$110,000 DOE plus incentive compensationMedical, Dental, Vision401k w/company matchPTO AccrualWhat The Joint Chiropractic Offers At The Joint Chiropractic, we understand that our greatest asset is our people and the dedication they bring to our mission. Since our founding in 1999, we have expanded to nearly 1,000 clinics, thanks to the hard work and commitment of our employees. We are dedicated to investing in our team by offering a variety of valuable benefits that foster a healthy and fulfilling work environment. Work/Life Balance We prioritize work-life balance through shorter meeting times, hybrid schedule, and a supportive atmosphere, allowing you to manage your personal and professional commitments effectively. Comprehensive Health Benefits We provide robust health benefits, including medical, dental, and vision coverage, along with a 401(k) plan featuring a generous match. Our commitment to your well-being also includes a complimentary Joint membership, ensuring you receive regular adjustments for optimal health. Engaging Company Culture Join us for exciting company-sponsored events like holiday parties, "Bring Your Kid to Work Day," and fun contests. We foster a vibrant corporate environment where you can connect with colleagues and enjoy memorable experiences together. On-Site Amenities Take advantage of our beautiful on-site gym and fully stocked kitchen, designed to enhance your health and wellness throughout the workday. Career Development and Support We believe in nurturing your career through continuous coaching, training, and collaboration. Our transparent communication culture includes regular all-hands meetings, communication emails, and one-on-one check-ins to ensure everyone is aligned and supported. Employee Recognition We celebrate our team's achievements through various recognition initiatives, ensuring that every employee feels valued for their hard work and contributions. A highlight is the "Action Hero Award" which is personally selected by our CEO, Sanjiv Razdan. Diversity, Equity & Inclusion At The Joint Chiropractic, we embrace diversity in all its forms and strive to create a culture where everyone feels welcome and supported. We believe in fostering an environment where every individual's voice is heard and respected.