Telephonic Nurse Practitioner (Part-Time) - CT or RI License Required

Job Description:

Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.

Sign On Bonus up to $20,000 for External Candidates

Telephonic After-Hours Call - Evenings, Nights & Rotating Weekends Required

Part-Time (20 Hours)

Active Nurse Practitioner license in Connecticut or Rhode Island Required

Optum Home & Community Care, part of the Optum family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual's physical, mental and social needs - helping patients access and navigate care anytime and anywhere. As a team member of our Optum team, together in an interdisciplinary care environment, we help patients navigate the health care system and connect them to key support services. This preventive care can help patients stay well at home. We're connecting care to create a seamless health journey for patients across settings. Join us to start Caring. Connecting. Growing together.

The Telehealth Urgent Care program is a comprehensive integrated care delivery program. The National On Call advanced practice clinician (APC) is responsible for providing telephonic/telehealth care and direction to patients, caregivers and facility staff providing 24/7 coverage including holidays.

In this remote role you will provide virtual care for patients in various settings. This excellent opportunity affords a collaborative role bringing enormous satisfaction in the care and comfort of our patients. In this role you will have the ability to achieve work life balance. Optum is transforming care delivery with innovative and personal care. As one of the largest employers of APCs, Optum offers unparalleled career development opportunities.

Scheduling:

This is a Part-Time, work from home position requiring various shift coverage with a mix of weekday, weeknights, weekend, and holiday coverage. While shift times can vary, we provide coverage to members 24/7 including all company recognized holidays.

Flexibility and the ability to adapt are a must as you will cross cover multiple markets and teams

Availability and Coverage expectations for this role

24/7 coverage

Position requires a minimum commitment of 20 hours per week

Every other weekend coverage between 8-12 hour shifts covering both day and night shifts is required based on business needs

Expectations that your are working or have approved PTO for 26 weekends a year. Each FT/PT employee is eligible to have up to 6 weekend shifts a year for PTO

Unapproved time away/Unpaid Time Off will result in need to add additional weekend shift to your schedule based on need

Holidays are required for all APCs on a rotation basis

Holiday scheduling is completed at the beginning of the year for advanced planning. Holiday coverage is provided beginning at 5pm, the end of the last business day, to 8am of the resumption of business hours

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

Available on provided telephonic platform, both taking and placing calls to coordinate and manage care for members between care givers, facilities, hospitals, primary care providers and the Optum field colleagues

Available to use video platform based on clinical need

Working hours should be performed in a secure location as patient privacy is required

Utilize EMR proficiently to provide acute care to members during all shifts and holiday hours

Care Delivery

Deliver cost-effective, quality care to members

Manage both medical and behavioral, chronic, and acute conditions effectively, and in collaboration with a physician or specialty provider

Perform comprehensive assessments and document findings in a concise/comprehensive manner that is compliant with documentation requirements and Center for Medicare and Medicaid Services (CMS) regulations

Responsible for ensuring encounter is documented appropriately to support the diagnosis at that visit

The APC is responsible for ensuring that all quality elements are addressed and documented

Utilizes evidenced based practice guidelines

Must attend and complete all mandatory educational and MyLearning training requirements

Care Coordination

Coordinate care as members transition through different levels of care and care settings

Monitor the needs of members and families while facilitating any adjustments to the plan of care as situations and conditions change

Review orders and interventions for appropriateness and response to treatment to identify the most effective plan of care that aligns with the patients' needs and wishes

Address and be able to have advanced care plan conversations with members and families

Evaluate the plan of care for cost effectiveness while meeting the needs of members, families, and providers to decrease high costs, poor outcomes and unnecessary hospitalizations

Program Enhancement Expected Behaviors

This is a virtual patient facing role that requires excellent customer service to all parties including members/families, facilities, the entire interdisciplinary care team (PCPs/specialists) and Optum staff

Regular and effective communication with internal and external parties including physicians, patients, key decision-makers, nursing facilities, field staff and other provider groups

Ability to meet shift scheduling requirements, and attendance expectations

Exhibit original thinking and creativity in the development of new and improved methods and approaches to concerns/issues

Function independently and responsibly with minimal need for supervision

Demonstrate initiative in achieving individual, team, and organizational goals and objectives

Participate in quality initiatives

Availability to check Optum email intermittently for required trainings, communications, and monthly scheduling

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

Education:

Graduate of an accredited Master of Science Nursing or Doctor of Nursing Practice program

Active and unrestricted license as a Nurse Practitioner in the state which you reside, as well as State of Connecticut or the State of Rhode Island, and ability to obtain in other required locations

Active Nurse Practitioner certification through a national board:

Board certified through the American Academy of Nurse Practitioners or the American Nurses Credentialing Center, with certification in one of the following:

Family Nurse Practitioner

Adult Nurse Practitioner

Gerontology Nurse Practitioner

Adult-Gerontology Acute Care Nurse Practitioner

Current, active DEA licensure/prescriptive authority or ability to obtain post-hire, per state regulations (unless prohibited in state of practice)

Proficient computer skills including the ability to document medical information with written and electronic medical records

Ability to gain a collaborative practice agreement, if applicable in your state

APCs working in jurisdictions that authorize APCs to practice autonomously or without formal supervision must have obtained approval to practice autonomously or without formal supervision from their licensing board, if applicable. xhyhwjd New hires who are eligible and have not applied prior to hire date, must apply to practice autonomously or without supervision within 1 month of hire. If not eligible to practice autonomously or without formal supervision at hire, the APC must begin working towards meeting the requirement within 1 month of hire, if applicable, and apply for approval to practice autonomously or without formal supervision within 3 months of becoming eligible

Ability to work scheduled shifts in accordance with scheduling policies

Preferred Qualifications:

3+ years of clinical experience as an APC

Experience in meeting the medical needs of patients with complex behavioral, social and/or functional needs

Experience working in a nursing home, or with seniors in an acute care facility

Understanding of Geriatrics, Chronic Illness, and acute disease management

Understanding of Advanced Illness and end of life discussions

Ability to develop and maintain positive customer relationships

Adaptability to change