Assistant Facilities Manager
LJA
Assistant Facilities ManagerLJA is offering an exciting opportunity that will allow you to reach your full career potential. The structure of our organization is designed to amplify your capabilities while gaining the benefits of being an employee-owner. What truly sets this opportunity apart is the chance to collaborate every day with dedicated, skilled, and supportive leaders. Whether you are in the office, in the field, or behind the scenes, working at LJA gives you the chance to grow through hands-on experience and exposure to a broad range of clients and services.At LJA, our employee-owners take pride in their work and their workplace. We're guided by leaders who foster a culture of respect, collaboration and a shared vision of success. Our difference is evident in the experiences and opportunities we provide:Employee-owned. Client-focusedEmployee Stock Ownership Plan (ESOP)Consistently ranked as a Top WorkplaceInternal recruitment team, in-house training, and a marketing department specific to our industryWe celebrate flexibility, allowing every team and office to lead with their proven approachOur culture champions continuous learning and personal growthWe believe success comes through constant evolution and communicationWe are passionate about having fun and making money, all while creating impactAs an Assistant Facilities Manager at LJA Facilities, you will be responsible for leading a team to ensure all LJA facilities are safe and well-maintained for employee owners and clients, that maintenance and repair services are handled efficiently and cost-effectively, and that each facility is appropriately staffed and maintained in alignment with LJA standards.A typical day might include:Recruiting and building a facilities team that shares a collaborative and supportive teamwork environment where individuals continually improve processes, share knowledge, and exceed client expectationDeveloping, mentoring, and coaching facilities team to facilitate career growth and professional development through trainings, regular one-on-ones, quarterly goal meetings, and annual performance reviewsOverseeing repair and maintenance projects in categories including but not limited to remodels, buildouts, new facility preparations, vacant office closures, furniture installations, preventative maintenance, and repairsEstablishing and implementing preventative maintenance program for each location with Facilities ManagerManaging Service Desk ticketing system to ensure SLA's and KPI's are achieved and providing regular reporting and status updatesDriving innovation through the development of best practices, operational and service efficiency as well as identifying industry trends and tools that would contribute to our operational excellence goalsBuilding strong relationships with stakeholders at each location and establishing communication channels ensuring facility/office services needs are being met in a timely and efficient mannerServing as the first point of escalation for facilities-related issues and developing solutions and resolutions for issues that ariseEstablishing relationships with property managers and engineers at each location and coordinating, as needed, to address issues or concernsReceiving and reviewing vendor invoices for accuracy, approving if correct, and processing appropriately to ensure timely paymentIdentifying, evaluating, and managing facilities vendors which includes the development of RFP's, reviewing contracts through QBR's, and supervising contractors for a variety of services including electrical, plumbing, general contractors, painters, HVAC, furniture vendors, vending machine vendors, etc.Responding to weather incidents, disasters, and accidents/incidents at assigned locations which may occur after hours, on weekends, or on holidaysCoordinating with the safety management team ensuring the safety of all job sites and all facility team members through the establishment and use of JSA's, emergency action plans, disaster recovery procedures, office safety inspections, etc.Collaborating with multiple departments on projects regularly which includes IT, marketing, accounting, reprographics, document management, legal, and HSEPerforming other job-related duties as assigned or requiredRequired Education/License/Certifications:5+ years previous facility manager/construction manager experience in commercial offices or similar property portfolios (including management of a team).High school diploma or equivalent requiredBachelor's degree in Facilities management, Construction Management, Corporate Real Estate, or Project Management is a plusRequired Qualifications:Proficient in anticipating client needs, thinking strategically, focusing on solutions, and acting proactively or reactively as dictated by the circumstancesExperience in building a team and managing staff across multiple locationsAdept in using Microsoft Outlook, Microsoft Excel, Microsoft Word, and service desk ticketing systems.Knowledgeable about OSHA and general safetySkilled in the use of tools to make repairs and perform regular maintenance tasksPracticed in strong written and verbal communication skills both functional and cross-functionalAble to prioritize and organize tasks across various locationsIdeally, you should also have:Facilities-related certification (e.g., IFMA, FMP, CFM) preferredKnowledge of project management tools (Microsoft Project, Monday.com) preferredKnowledge of management and oversight of multi-building/mixed asset sites preferredKnowledge of fleet management preferredPhysical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is regularly required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.Level Up With LJA:Generous Time Off: PTO, paid holidays, and a full office closure between Christmas and New Year's.Comprehensive Benefits: Multiple plan options for health, dental, and pets. Along with mental health support.Family Support: Paid maternity and parental leave to help you focus on what matters most.Education Support: Tuition reimbursement and in-house courses provided by our Learning and Development team.Referral Bonuses: Know great talent? Get rewarded for helping us grow.Community Impact: Company-sponsored volunteer days and philanthropic initiatives.Professional Development: Memberships to industry organizations to keep you connected and growing.Career Growth: Great internal mobility opportunities to advance your career.Fun Culture: LJA social events, employee sports teams, bring your kid to work day, etc.
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