Technical Writer
Nakupuna Companies
Technical Writer Position
Nakupuna Consulting is seeking a motivated and experienced Technical Writer to support the Infrastructure Services Transport and Communication (ISTC) Base Area Network (BAN) Modernization project in support of the U.S. Marine Corps (USMC). This individual will play a critical role in documenting and developing technical deliverables aligned to the 31 required delivery line items of the contract. The ideal candidate will demonstrate strong technical writing and editorial skills, project documentation experience, and a deep understanding of structured writing approaches such as those in the AP Stylebook or Chicago Manual of Style. This position supports both project execution and corporate business development activities with a focus on high-quality documentation, training plans, and technical content consistency across all stakeholders.
Responsibilities
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign additional duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
Project Focused Responsibilities:
- Develop, write, and maintain high-quality documentation for the 31 contractual deliverables (e.g., Engineering Design Plans, Verification Site Survey Reports, System Acceptance Test Plans, Cutover Plans, Technical Data Packages, Training Plans, SOPs, and Cybersecurity documentation).
- Collaborate with project managers, engineers, cybersecurity analysts, and network architects to gather inputs and translate complex technical concepts into clear, concise, and readable documentation.
- Format and maintain project documents using AP Stylebook or Chicago Manual of Style for consistency and professionalism.
- Assist in the planning and coordination of New Equipment Training (NET) and maintain alignment with NAVMC 1553.1 and MIL-PRF-29612 standards.
- Develop and track training materials, technical manuals, and user guides related to hardware/software installations and operations.
- Support the creation of Standard Operating Procedures (SOPs), system security plans, installation guides, and QA/QC documentation tied to required 3 Phase lifecycle execution.
- Own documentation review cycles with stakeholders and ensure timely updates to align with evolving engineering and fielding efforts.
- Attend and document meetings such as Technical Interchange Meetings (TIMs), Test Readiness Reviews (TRRs), and Project Status Reviews (PSRs).
- Maintain document control and version history in alignment with the Project Management Plan and Configuration Management Plan.
Business Development Focused Responsibilities:
- Assist with drafting technical content for white papers, responses to RFIs, and proposals related to network modernization and infrastructure support.
- Help refine and standardize templates used in new project kickoffs and business capture efforts.
- Support Senior Leadership by creating documentation that communicates Nakupuna's technical capabilities and past performance.
- Participate in internal knowledge-sharing initiatives and contribute to improving company-wide technical documentation practices.
- Maintain a library of reusable content, graphics, and templates that support future proposal development.
Qualifications
Education/Experience:
- Bachelor's degree in English, Communications, Technical Writing, Engineering, or a related field.
- Minimum of 3 years of experience in technical writing or documentation roles, preferably supporting DoD or federal IT programs.
Required Skills and Experience:
- Demonstrated experience authoring technical documents and training materials for network infrastructure, cybersecurity, or telecommunications systems.
- Familiarity with large-scale modernization efforts and documentation required for Engineering, Furnishing, Installing, Securing, and Testing (EFIST).
- Strong knowledge of AP Stylebook or Chicago Manual of Style.
- Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Visio).
- Excellent verbal and written communication skills.
- Proven ability to work independently and as part of a team in fast-paced environments.
- Ability to interpret complex technical information and distill it for technical and non-technical audiences.
- Experience supporting government contracts, especially within the USMC or Navy IT enterprise environment, is highly desired.
Clearance: Must be able to obtain a Secret security clearance or currently hold a Secret security clearance. Must be U.S. Citizen.
Competencies:
- Analytical Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
- Problem Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
- Customer Service - Demonstrates ability to deliver excellence by taking personal accountability for achieving high-quality outcomes. Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments, and adapts to changing business needs, conditions, and work responsibilities.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; Participates in meetings.
- Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
- Ethics - Earns others' trust and respect through consistent honesty and professionalism in all interactions. Treats people with respect; keeps commitments; inspires the trust of others; works with integrity; and upholds organizational values.
- Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
- Teamwork - Is supportive of and collaborates effectively with co-workers to provide high quality outcomes in support of client requirements. Maintains high standards for professional conduct in dealing with co-workers and clients.
- Leadership - Leads by example, demonstrates strong ethics and integrity and displays drive and purpose; sets vision and strategy; effective at understanding and navigating organizational constructs; empowers others to self-organize; communicates effectively, often and openly; instills a sense of teamwork, creates a feeling of succeeding and failing together as a team; open to new ideas and approaches; encourages learning, supportive of trial and error; effectively manages change; possesses strong political skills - building and nurturing relationships; exercises prudence in decision making; and effective at conflict management.
Physical Requirements: The ideal candidate must at a minimum be able to meet the following physical requirements of the job:
- Ability to perform repetitive motions with the hands, wrists, and fingers.
- Ability to engage in and follow audible communications in emergency situations.
- Ability to sit for prolonged periods at a desk and working on a computer.
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