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Office Services Specialist

Tech Providers

JOB DESCRIPTION
Position Title: Office Services Specialist
Location: Phoenix, AZ - 100% Onsite

Expected Duration of Project: 1 year contract
1st shift / M-F / 8-5 Tentative

Skills Required
Skill In:
  • Effectively and professionally communicating verbally and in writing to convey information effectively and appropriately based on audience, including providing directives to large groups of people
  • Utilizing the following programs and equipment; Microsoft Outlook, Word, & Excel; iCIS, OnBase, eFile, multi-line telephone system, copy machine, e-courtroom equipment, and fax machine
  • Critical thinking and evaluating information to determine the best solution

Ability To:
  • Perform work tasks with attention to detail
  • Establish and maintain effective working relationships with others
  • Make sound decisions in accordance with regulations, policies and procedures
  • Ability to prioritize tasks and re-prioritize tasks based on importance and time sensitivity

Essential Job Tasks (This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)
  • Interacts directly with the public, attorneys, case managers, court staff, outside agency staff, court interpreters, MCSO deputies, and court security
  • Prepares the courtroom for hearings, coordinates courtroom actions with Courtroom Clerk, and manages the courtroom during proceedings maintaining order and integrity of the court process
  • Prepares e-courtroom equipment (digital FTR recorder, white noise machine, electronic presentation equipment, electronic fingerprint equipment etc.) for use during hearing; coordinates the use of and runs equipment during hearing and troubleshoots technical issues
  • Assist victims and the State during proceedings
  • Utilizes court system (iCIS) check-in and printed calendar to determine whether case parties are present, obtain additional information needed for court from litigants, communicate cases called with Judicial Officer
  • Prepares files for the court, distributes the court calendar, reviews files for missing information and court readiness, reviews motions for accuracy and compliance with rules of procedure; contact parties for missing information
  • Assists with case processing, setting hearings, and providing hearing dates during court proceedings
  • Performs critical data entry of hearing outcomes and results into the court system (iCIS) in real time to maintain updated data, modify existing records, or initiate court ordered actions
  • Works collaboratively with other divisions to offer assistance in times of need, emergency situations, and as scheduled
  • Assists the Judicial Officer and Judicial Assistant with the calendar & other assignments by request

Experience Required:
  • Three (3) years of progressively responsible administrative experience, preferably in a court or legal environment, or other experience that would demonstrate possession of the required knowledge and abilities

OR Combined Education and Experience Qualifications:
  • An equivalent combination of post-secondary education may substitute on a year-for-year basis

Education:
  • High School diploma or GED
Vacancy posted 2 days ago
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