Medical Assistant / Receptionist

Health Support Specialist

Pay Range: $25.50 - $32.38 On-The-Job training and MA certification is provided! Are you looking for a career that makes a difference? JAMHI Health & Wellness, Inc. is seeking a mission-driven and dedicated Health Support Specialist who can help our organization thrive as we help people live their own best lives. We're looking for someone who is a collaborative worker with a passion for helping others and a dedication to providing excellent service.

Join us as a Health Support Specialist and play a key role in supporting client access to care while maintaining a welcoming, professional, and client-centered environment across JAMHI services. Under the general supervision of program leadership, you will support daily administrative and clinical coordination, including scheduling, intake processes, and client communications, while ensuring confidentiality and respect in every interaction. This role focuses on delivering excellent customer service, managing front-line administrative tasks, and assisting with basic clinical duties such as specimen collection, injections, and lab preparation.

You will collaborate closely with JAMHI staff across multiple service lines to coordinate care, support medication management, and assist with pre-authorizations for services and treatments. You will also help maintain accurate records, communicate program requirements clearly, and ensure the clinic remains organized, responsive, and accessible to clients in both routine and fast-paced situations.

Minimum Qualifications:

• High School Diploma or GED
• One year experience providing a high level of customer service in a fast-paced environment
• One year of data entry, scheduling, or clerical work (can be same position as above)
• Ability to move between Salmon Creek and Jordan Creek Clinics.

Pay rates offered are determined based on a standardized scale that considers relevant experience and education. All JAMHI positions require the ability to pass a criminal background check in accordance with the current state regulation requirements and a valid Alaska driver's license and be able to clear the JAMHI auto insurance screening through the independent insurance carrier if driving.

JAMHI believes that diversity of thought, lived experience, culture, identity, and perspective strengthens our workplace and drives better outcomes. We welcome individuals who bring different ways of thinking and a wide range of personal and professional backgrounds. We provide equal employment opportunities to all employees and applicants. We do not discriminate on the basis of race, color, national origin, ancestry, ethnic origin, religion, creed, sex, pregnancy, childbirth, related medical conditions, physical or mental disability, age, marital status, changes in marital status, parenthood or status as a parent, sexual orientation, gender identity, gender expression, genetic information, family medical history, veteran or military status, citizenship or immigration status where applicable, or any other characteristic protected by federal, state, or local law.