Bilingual Implementation Manager
Virtual Vocations Inc
Working remotely in a full-time capacity, the Bilingual Implementation Manager will manage the onboarding process for newly-signed clients, coordinate engagement through structured onboarding, and collaborate with cross-functional teams to enhance the customer experience. Key responsibilities: Manage the onboarding process for newly-signed clients Evaluate product use and coordinate client engagement through structured onboarding Collaborate with cross-functional teams to optimize the customer experience based on insights from the sales process Required qualifications: BA/BS degree preferred 1 - 3 years of experience in implementation, professional services, or clinical research Bilingual (English/Spanish) language skills strongly preferred Familiarity with project management tools (JIRA/Confluence) and communication platforms (Live Chat, Slack) Prior work experience in healthcare, SAAS, clinical research, or academia Virtual Vocations Inc
Vacancy posted 14 hours ago
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