Director of Business Development
NRT |Foundry Treatment Center
Job Description
Job Description
Director of Business Development
Reports to: Chief Operating Officer
Job Category: Salaried | Exempt | Full-Time
Compensation: 100,000–125,000/year + incentive plan
Job Site: Remote/Home Office with regular field and facility presence
Job Summary:
The Director of Business Development is a hands-on leader responsible for driving referral growth, developing the Business Development team, and executing strategies that support Foundry’s census, payer mix, and revenue goals. This role leads by example—maintaining an active presence in the market and personally developing referral relationships while coaching and supporting the team to achieve results. The Director works closely with Admissions, Operations, Clinical, and executive leadership to identify opportunities, solve barriers, and ensure business development efforts align with organizational priorities.
Education & Experience:
- Bachelor's degree required; advanced degree preferred.
- Five or more years of business development, sales, or outreach experience; behavioral health or substance abuse experience required.
- Demonstrated success generating referrals, admissions, or revenue.
- Experience leading, coaching, or developing a business development team.
- Experience with CRM systems, reporting, and performance data.
Required Skills/Abilities:
- Strong leadership skills with the ability to coach, motivate, and hold a team accountable.
- Proven ability to develop referral relationships and personally generate business.
- Collaborative, team-oriented approach with the ability to work effectively across departments.
- Strong understanding of behavioral health referral channels and relationship-based business development.
- Ability to analyze referral, admissions, payer, and market data and turn findings into actionable strategy.
- Strong communication, presentation, relationship-building, and problem-solving skills.
- Organized, accountable, and able to manage competing priorities with consistent follow-through.
- Proficient with CRM systems, reporting tools, and Microsoft Office.
- Ability to travel regularly throughout assigned markets and periodically overnight.
Duties/Responsibilities:
- Lead, coach, and develop the Business Development team while creating a culture of collaboration, accountability, and shared success.
- Maintain an active portfolio of referral relationships and personally contribute to qualified referrals and admissions.
- Develop and execute business development strategies to support census, payer mix, and revenue goals.
- Establish team goals and KPIs and use CRM, referral, admissions, and conversion data to evaluate performance and guide strategy.
- Identify growth opportunities across territories, referral channels, payers, and levels of care and adjust team focus accordingly.
- Develop strategic referral channels including treatment providers, hospitals, clinicians, EAPs, employers, legal/judicial partners, and community organizations.
- Conduct regular field activity alongside the team, including referral-source meetings, presentations, events, facility visits, and community outreach.
- Partner closely with Admissions, Operations, Clinical, Marketing, and leadership to identify opportunities, address barriers, and align growth efforts.
- Provide leadership with clear reporting on BD performance, referral trends, payer mix, market opportunities, and recommended actions.
- Ensure consistent CRM utilization, accurate referral attribution, account management, and follow-up across the team.
- Evaluate the effectiveness and ROI of outreach activities, events, travel, partnerships, and other BD investments.
- Represent Foundry professionally within the behavioral health and broader community.
Physical & Travel Requirements:
- Regular local travel with periodic overnight and out-of-state travel.
- Ability to attend meetings, presentations, conferences, and events at various locations.
- Prolonged periods of computer and phone work.
- Ability to lift up to 15 pounds as needed.
- Driving in all weather conditions.
Benefits & Perks:
Health and Wellness
- Medical, dental and vision insurance*
- Supplemental accident and hospital indemnity coverage*
- Voluntary Term Life insurance*
- Employee Assistance Program
- Monthly wellness reimbursement*
Financial
- Competitive salary
- Employee recognition and rewards programs
- Employee referral incentive program
- Employer-sponsored 401(k) plan
Work/Life Perks
- Professional growth and development
- Continuing education reimbursement
- Unlimited paid time off (exempt employees) + sick days
- Paid time off policy (non-exempt employees) + sick days
- Paid holidays (exempt) or ability to earn 1.5x base hourly rate (non-exempt)
*Full-time employees
This description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice
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