Respiratory Sales Representative

Job Description

Job Description

VieMed Healthcare is the largest independent specialized provider of non-invasive ventilation (NIV) in the US home respiratory health care industry. We specialize in treating the most challenging respiratory patients inside the home by pairing the best-in-class technology & equipment with the clinical care of a full-time Respiratory Therapist. We are always aiming to be the leading provider in post-acute in-home care with the implementation of palliative services. 

Our Disease Management program has earned national attention, making us the number one independent ventilation provider in the United States. In recent random studies of our patient population, we have shown a 30-day COPD re-admission rate of 5.7% compared to the industry average of 20-22%*. Over 93% of our patients share that they actually “Breathe Better” on our treatment program!

While our Respiratory Therapists provide the highest level of clinical care and support for our patients, our Sales Representatives work in conjunction with healthcare decision-makers to ensure a comfortable transition for the patient from the hospital to their home. This achieves better management of the length of stay and re-admission rates to hospitals, which reduces costs for patients and brings personalized clinical care directly to the patient from the comfort of their own home. Our mission is to educate, nurture, and inspire our patients to lead better lives.

Position Summary: 

This position is a field-based, business development, hands-on clinical sales position that requires a candidate with the drive and skill to be a patient advocate, and positive representative of VieMed. This position is responsible for identifying & initiating one-on-one dialog with new potential referral sources and maintaining positive relationships with existing referral sources. They will leverage their clinical and sales expertise to design/develop cutting edge sales strategies to drive VieMed’s disease management program and respiratory products to new market potential to grow the business within the assigned territory.

The candidate will spend most of their time (80% or more) in the field: networking, building relationships, and educating referral sources* within the hospital on all the benefits of VieMed’s disease management program will improve the lives of their patients with Chronic Respiratory Failure. Hospital Referral Sources: Pulmonologist, Hospitalist, Critical Care Physicians, Case Managers, and Social Workers. 

Essential Sales Duties and Responsibilities:

• Market VieMed’s disease management program to potential and existing referral sources
• Develop sales territory action plans and call strategies to maintain ongoing business with current accounts and apply working knowledge of clinical, consultative, and strategic selling skills to drive new market potential to grow the business within assigned territory
• Coordinate and provide educational presentations and in-services for healthcare providers
• Responsible for account activity, sales documentation, reports, and territory management
• Partners with all clinical, managerial, sales staff, and other internal departments within to promote and market our home respiratory therapy services to all referral sources to drive sales growth
• Works with the office staff to ensure prompt and accurate billing and documentation of services, including providing adequate information to satisfy third-party payor guidelines for coverage
• Required to provide availability for patient contact and response to patient needs
• Maintain a level of performance that meets or exceeds the sales quotas
• Other duties/projects as assigned

Competencies:

• Demonstrated ability to build and maintain solid working relationships with internal and external referral sources geographically located within assigned territory
• Exhibits effective oral and written communication with physicians, location staff, patients, and all referral sources to ensure questions and concerns are processed promptly
• Ability to plan, implement, and execute strategies independently to achieve sales goals effectively
• Exhibit a sense of urgency for goal achievement with a strong commitment to results
• Builds relationships with referral sources, patients, and caregivers
• Strong organizational, prioritizing, and territory management skills
• Be flexible, self-driven, accountable for results, autonomous, yet supportive of team efforts

Sales Requirements:

The qualified candidate:

• Must be a resourceful problem solver who thrives in a fast-paced environment.
• Must be well-connected and have established relationships with the Pulmonary, Critical Care, & Hospitalist physicians within the territory (required)
• Must be able to provide three informal letters of recommendation from Pulmonologist (required)
• Must have a current, valid, active state driver’s license with a clean driving record and own reliable transportation is required

Sales Experience:

• A proven track record of successful sales experience in a health care setting, and experience working with physicians, nursing management, discharge planners, case managers, and social workers
• Two or more years demonstrated full life cycle healthcare sales experience from lead generation, educating the referral source, persistent follow-up, and follow through on all leads, issues, and success stories
• Two or more years of experience as a Clinical Liaison, preferably within the LTACH level of care
• Previous marketing and/or LTACH marketing experience
• Previous clinical/clinical liaison experience preferred with demonstrated skills in clinical patient assessment
• Formal sales training preferred   

Respiratory Therapist Essential Duties and Responsibilities:

Responsible for the overall clinical, technical, and administrative functions at the location on record regarding the Home Respiratory Therapist Program.

• Responsible for installation/delivery of respiratory therapist equipment and provision of all needed supplies and products to the patient in the home and ongoing assessment of patients and equipment.
• Responsible for clinical contact with the physician, referred contacts, health care practitioners, and others involved in the care of the patients referred to VieMed for home respiratory therapist services.
• Responsible for the maintenance of records, charting, progress notes, clinical files, equipment records, preventative maintenance records, and other necessary documentation.
• Responsible for maintaining and accurate inventory of all VieMed assets and supplies.
• Responsible for for ensuring all pertinent demographic information is updated regularly and with any change in personal or professional status.
• Responsible for overseeing of all applicable regulatory rules and guidelines as pertains to the staff respiratory therapist.
• Exhibits effective written and verbal communication skills. Adheres to cost-containment policies and procedures.
• Works with the office staff to ensure prompt and accurate billing and documentation of services, including providing adequate information to satisfy third-party payor guidelines for coverage.
• Ensures proper, accurate, and safe operations of all equipment after installation.
• Required to provide availability for patient contact and response to patient needs.
• Work with fellow RTs in the area on a rotating on-call schedule.
• Work with team members (other RTs, PCC's, and various departments) to ensure tasks are completed.
• Other duties/projects as assigned

Licensure and Requirements:

• Clinical Licensure Required (RT, RRT, CRT, RCP)
• A valid/current Respiratory Therapist License in the State in which you practice.
• Respiratory Therapist must have extensive experience in a hospital setting, including ICU/CCU adult ventilator management
• Previous rehabilitation/LTACH experience is preferred
• A valid driver's license with a clean diving record and own reliable transportation is required
• Employment is contingent upon a drug screening test and background check

Work Environment:

• Sales: This job operates in the field by calling on, marketing to both existing and potential referral sources:
  
  
• i.e., Pulmonologist, Hospitalist, Critical Care Physicians, Hospitals, Case Managers, Social Workers, etc. 

VieMed Offers:

• Competitive Base Salary
• Uncapped Commissions
• Excellent Orientation Program
• Health, Dental, & Vision Insurance
• PTO
• 401K Retirement Plan
• Monthly Cell Phone Allowance
• Marketing Allowance
• Life Insurance
• And Much More!

You will be expected to work during regular business hours, Monday through Friday, 8:00 a.m. – 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties and responsibilities may change at any time with or without notice.