Senior Manager, Americas Benefits & Well-being. PPD

Position Summary The Americas Benefits Process and Product Design (Benefits PPD) is a pivotal role focused on implementing and managing comprehensive benefits programs with a customer‑centric and successful vendor management approach. This position requires a blend of strategic planning, financial acumen, and operational excellence to ensure the delivery of top‑tier benefits services that align with organizational goals and employee needs. Key Responsibilities Vendor Management Develop metrics to measure cost‑of‑service delivery, ongoing administration, and vendor utilization. Lead vendor management activities, contract renewals, and exceed service‑level agreements. Critically evaluate carrier performance, processes and employee experience, establishing cost metrics for service delivery and administration. Cultivate strong vendor/carrier partnerships within the Americas region. Governance and Compliance Proactively ensure compliance with legislative and regulatory changes, maintaining documentation and guaranteeing operational plan conformity. Strategically manage the distribution of annual compliance notices and communications within deadlines. Efficiently oversee data collection for pension governance, actuarial requirements, and plan compliance. Address escalations and resolve issues promptly. Communication & Delivery In coordination with the Corporate Communications team ensure effective messaging and promotion of benefits offered by the Company. Implement robust communication plans to maximize benefits program awareness and optimize utilization. Process Improvement Support implementation activities and provide insights in process improvement, automation and standardization. Provide insight on best practices, leveraging available technology for benefits administration, retirement, wellness, and other employee benefit programs to increase participation, employee engagement and reduce operational cost. Act as subject‑matter expert to the benefits teams in areas of renewals, data analytics, and local compliance. Mergers and Acquisitions Lead and manage post‑close activities related to 401K and health & well‑being plans. Provide guidance and standardized approach for new benefits offered to acquired employees. Lead derisking project for defined benefit pension plan and formulate standard pension plan processes. Desired Experience 5 to 7 years’ extensive experience in benefits administration, vendor management, and compliance regulations. In‑depth understanding of pension governance, actuarial requirements, and plan compliance. Demonstrated ability to develop and implement effective communication strategies. Comprehensive knowledge of health and wellbeing assessment tools and interventions. Acquaintance with benefits standards and policies, especially for M&A integration. Proven capability to manage large‑scale projects and multi‑year implementation plans. Exceptional organizational, leadership, and communication skills, with a customer‑centric approach and financial acumen. Additional Desired Qualities Bachelor’s Degree and/or the equivalent knowledge gained through progressive work experience. Consulting skills, impact and influence abilities, strong stakeholder management skills. Experience working with current BMS HR and Total Rewards enabling systems: Workday, ServiceNow, Online Benefits Admin/Darwin, ADP. Ability to present complex information in a clear and convincing way to staff, callers, and functional business and technical groups. Competitive Compensation and Benefits Compensation Overview: Tampa - FL - US: $117,130 - $141,934. The starting compensation range for this role is listed above for a full‑time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. Final, individual compensation will be decided based on demonstrated experience. Benefit Offerings: Health Coverage: Medical, pharmacy, dental, and vision care. Well‑being Support: Programs such as BMS Well‑Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP). Financial Well‑being and Protection: 401(k) plan, short‑ and long‑term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support. Work‑life benefits: Unlimited paid sick time (subject to eligibility), up to 2 paid volunteer days per year, summer hours flexibility (U.S. office‑based employees), leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs, and an annual Global Shutdown between Christmas and NewYears Day for all global employees. Paid Time Off: US Exempt Employees: flexible time off (unlimited, with manager approval), 11 paid national holidays (varies by location), and additional optional holidays. Non‑Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays. Equal Employment Opportunity BMS is an equal opportunity employer. We consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. BMS is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments, and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. For more information, visit careers.bms.com/eeo-accessibility. Data Protection We will never request payments, financial information, or social security numbers during our application or recruitment process. Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations. Learn more at #J-18808-Ljbffr Bristol-Myers Squibb