Certified Service Trainer

Certified Service Trainer

Location: Wisconsin, US

KRONES is a world leader in the design and manufacture of high-speed packaging equipment for the Beer, Non-alcoholic Beverage, Milk, Wine and Healthcare industries. We continually rejuvenate our technology to create a never-failing abundance of new and innovative solutions for our customers. We are currently looking for candidates who want to make a difference and who wish to be part of our dynamic organization in the US.

Job Description

Facilitate training programs for Customers and Internal employees at customer locations or KRONES Academy NA. Present KRONES AG Certified Training Classes for Customers and internal employees in the KRONES region that include, North America, Canada, Central America, Carribean, Guyana and Suriname. Perform in-field and in-house visual audits of retention from participants and make suggestions to the Manager to improve quality of training outcome. Working under the direction of the Head of Academy NA, you will be responsible for creating training plans for Customers and internal employees. Perform in-field audits of Customers and internal employees to determine and ensure proper upskilling. Will be responsible for creating documentation to include OPL's, GOP and MOP with Microsoft Word and Power Point. This position is a combination of challenging projects and personal development with the KRONES Academy North America Worldwide Technical Support Coaching and technical training provided.

Qualifications

KRONES Service Level 2-3 (Audited) KRONES Field Service consecutive 3-5 years' experience Qualification in EL (Electical Automation) machines, Trainings & E-Learnings Has performed New Installations, Retrofits, Overhaul and complex troubleshooting Social Competences, Team player, Leadership characteristics, Responsible, Capacity for De-Escalation, Empathy, Open mindset, and Reliability Ability to travel throughout North America for Reverse-Shadow and Audit opportunities Ability to travel worldwide to present classroom training in KRONES Subsidiaries Language competences, proficient in English, with Spanish or German a plus Intercultural competences, Open mindset towards other cultures, Knowledge of various cultural standards, and Sensitivity towards all scenarios Relocation to Franklin, WI Area Education: Associates Degree in Electrical Engineering and five years of experience in the alternative occupation of Service Engineer/Technician.