Program Support Specialist 1

Program Support Specialist 1This assignment serves as a technology procurement and records coordinator and Technology Acquisition Advisor Associate (TAAA). The role provides critical support to the Chief Information Officer's (CIO) Internal Business Operations team to ensure the smooth, compliant, and efficient processing of technology procurement actions and financial coordination for federal government clients. This assignment is ideal for a proactive, highly organized, and detail-oriented individual who excels at foundational and process-driven work.The Office of the Chief Technology Officer reports to the Chief Information Officer (CIO) and advises BPA's top management on enterprise strategy, information and technology strategy, modernization efforts, major initiatives, and interpreting and implementing federal information and technology requirements and policies.Assignment responsibilities include:Manage the "BuyIT" shared inbox, serving as the frontline point of contact for reviewing, monitoring, triaging, and logging all incoming technology procurement and service inquiries.Track contract renewal dates and collaborate with the assigned Contracting Officer Representative (COR) to ensure complete request packages are submitted to contracting prior to the Procurement Action Lead Time (PALT).Facilitate the collection, consolidation, and organization of monthly financial accrual information from technology CORs.Serve as a key contributor to the lifecycle management of the IT Acquisition SharePoint site including:Assignment requirements include:An Associate's degree or equivalent training in Information/Computer Technology, Business Systems, Computer Technology, or a related technical field is preferred. 1 year of experience is required with an applicable Associate's degree. 3 years of experience are required without a degree or an applicable degree.Demonstrated experience managing a shared inbox or utilizing a ticket-based system (e.g., Cherwell Service Management, ServiceNow) to triage requests, enforce process compliance, redirect users to correct submission portals, and manage competing priorities.Basic familiarity with procurement, purchasing, or basic financial tracking processes.Proficiency with the Microsoft Office Suite (Outlook, Excel, Word) and SharePoint for file and document management.Strong technical writing skills and the ability to present information in various forms (textual, graphical, and statistical). First Tek