Branch Manager

Branch ManagerBased in Northeast Ohio, AWP Safety, is a rapidly growing national safety services provider committed to protecting our customers' people, business, and time. AWP is America's Traffic Control Leader, representing nearly every major public utility: electric, gas and telecommunications.AWP Safety has been the leading provider and innovator of traffic control solutions since our inception in 1993. Our main goal is to improve processes by continually establishing best practices for productivity and cost effectiveness. Driving added value to our customers through the talented execution of our employees and the pursuit of providing extraordinary service for our customers is what has built our company and its national reputation for integrity.Job DescriptionSeeking an experienced Branch Manager to join the growing team in Riverside, CA! This role will actively contribute to the day-to-day branch operations and business expansion! This is a hands-on role requiring contact with vendors, customers, operations, field locations, and corporate departments. We are looking for someone with preferred experience in the following; temporary traffic control services, utility, and/or the construction industry to coordinate and supervise the overall delivery of quality field operations by service personnel. Their primary task is to ensure that our employees, equipment, and materials are used safely and efficiently to maximize productivity.Responsible for the implementation, coordination, and management of office operations in accordance with the corporate strategic planAssist in the establishment and development of retail stores at current and future locations including sales goals, forecasts, and marketing strategiesParticipate in the development and implementation of policy and strategic plansDrive the company to focus on safety for employees and customers and conduct regular safety meetings in accordance with the company Safety and Illness Prevention ProgramImplement programs to ensure attainment of business plan for growth and profit and manage budgetFormulate and monitor key cost efficiency and revenue metrics and keep leadership apprised of challenges and successesShare a superior understanding of the company's products and services, as well as national and local traffic control rules and regulations; actively participate in the estimating process. Know and understand the effects of unit pricing on projectsCoach and develop staff to increase key cost efficiencies, revenue, and gross marginReview and provide regular, balanced feedback to staff regarding the safety, location's financial performance, cross-functional and cross-company collaboration, people management, and growthActively participate in the identification, interviewing, and hiring decisions for vacanciesBuild a strong succession plan for the branchCommunicate with employees regarding corporate initiatives and opportunitiesWork closely with the Sales and other branches to solidify the company's presence in the local marketplace and to identify potential opportunities for additional businessResolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfactionCoach staff to build strong relationships with existing customer base to maintain and grow the businessQualifications7+ years of experience in an operations role, successfully managing people and processesStrong customer service mentality and proven track record of customer service successRecord of developing strong relationships with customers and employees; motivating positive outcomesRecord of driving growth resulting in increased revenuesProven track record of sound fiscal managementStrong leadership, communication, and coaching skills; proven ability to communicate and execute new business initiatives and processes while maintaining customer and employee trust and commitmentStrategic, creative, and tactical thinking ability to enable the growth of marketsPrior experience preferred in Traffic Control Services or Utility or Construction Industry; local experience preferredHigh sense of urgency, energy, and entrepreneurial-mindedExcellent computer skills, including Microsoft Office products and customer relationship management systemsHours of operation may vary based on staffing needs and workloadMajority of time will be in an office setting- 60% office and 40% out in the fieldPosition may lift or carry objects up to 40 poundsValid Drivers' License & ability to meet AWP Safety Driver StandardsAdditional InformationWHAT YOU WILL LOVE / PERKSCompany provided vehicle with fuel card, which includes personal use privilegesBenefits-eligible 1st of the month following hire.All traditional benefits are offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as Legal and Identity Shield, Accident, and Critical IllnessCompany paid 50k in basic life insurance.Company paid LTD.Health Savings and Flex Spending Accounts Available401(k)Paid Time Off & Paid HolidaysAWP named one of America's Greatest Workplaces 2023 and 2025 for DiversityCompensation: $100-$120K + 15% AIPAWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, ancestry, sex, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, protected veteran status, disability, or any other status protected by applicable federal, state, or local law.