Program Director

Job ScopeModels strong leadership through internal communication working with peers by sharing information and resources as well as working together to effectively problem solve.Oversees program scope of service, design, scheduling, and ongoing program development.Monitors the quality/effectiveness of the intake flow (from inquiries to assessments to treatment admission); influences marketing decisions (internal and external).Responsible for physical plant oversight and management of company resources.Measures and tracks accountability and pulse of the program; also monitors the productivity of the track/program at the counselor level.Ensures ongoing and accurate input of electronic data.Monitors and ensures client satisfaction.Monitors quality of care through reviews of service delivery and treatment outcomes.Oversight of service delivery and outcomes.Represents the company on a county and regional basis through participation in coalitions, and attendance at designated committees.Monitors program census, daily attendance, and units of service targets.Monitors and oversees quality assurance and compliance with OASAS, OMIG, and company requirements.Monitors and oversees scheduling of program meetings specific to QI, UR, Case Conference, Internal Audit, etc.Ensures accountability for ongoing monthly reporting.Participates in leadership meetings, QA/QI committees/audits to ensure effective problem solving.Provides effective and efficient scheduling of staff to meet the needs and individual goals of staff.Promotes staff professional development, knowledge, skills and attitudes that contribute to positive client outcomes.Oversees and/or provides ongoing supervision consistent with the company's supervision policy.Guides and develops the clinical team's ability to engage clients in the treatment and recovery process performance evaluation and professional development.Supports a positive work atmosphere by behaving and communicating in a manner that allows the employee to get along with clients, students, co-workers and supervisors.Effectively manages personnel by interviewing, hiring, evaluating, supervising, and helping to develop the most qualified individuals to work as direct service professionals.Ensures timecards, payroll and personnel procedures are followed.Other tasks assigned as needed by the supervisor.