Operations Manager

Operations Manager – HVAC, Plumbing & Electrical

Location: Fort Walton Beach, Panama City & Pensacola, FL Openings at each

Pay: $90,000–$110,000 annually + Performance Bonus

Job Type: Full-Time | In-Person

Join an Award-Winning Team

At Peaden Air Conditioning, Plumbing & Electrical, we've proudly served the Florida Panhandle and Lower Alabama since 1969. Recognized as a Best Place to Work and Best of Bay winner, we're known for exceptional customer service, strong teams, and opportunities for career growth.

We're hiring experienced Operations Managers to lead residential HVAC, plumbing, and electrical service and installation operations. Now hiring for opportunities in Fort Walton Beach, Panama City, and Pensacola, FL. Candidates interested in any of these locations are encouraged to apply. If you're a results-driven leader who knows how to develop people, improve performance, and drive business growth, we want to hear from you!

What We Offer

• $90,000–$110,000 Annual Base Salary
• Performance-Based Bonus Opportunities
• Company Vehicle & Fuel Card
• Medical, Dental & Vision Insurance
• Company-Paid Life & Long-Term Disability Insurance
• 401(k) with Company Match
• Paid Time Off Starting Day One & Paid Holidays
• Paid Parental Leave
• Company-Provided Technology
• Leadership Development & Advancement Opportunities

What You'll Do

• Lead, coach, and develop service technicians, installers, and frontline leaders.
• Drive revenue, profitability, productivity, and operational performance.
• Monitor and improve KPIs, including average ticket, conversion rates, technician efficiency, and customer satisfaction.
• Conduct ride-alongs, performance reviews, team meetings, and ongoing training.
• Partner with dispatch to improve scheduling, technician utilization, and operational efficiency.
• Establish clear expectations, maintain accountability, and build a high-performing team culture.
• Recruit, train, and retain top talent while developing future leaders.
• Identify operational challenges and implement solutions that improve results.
• Ensure exceptional customer service, safety, and company standards.

What We're Looking For

• Proven management or operational leadership experience required.
• Experience managing KPIs, revenue goals, and team performance.
• Strong coaching, communication, and problem-solving skills.
• Ability to lead field-based teams and drive measurable results.
• Residential HVAC, plumbing, electrical, or home services experience strongly preferred.
• ServiceTitan or similar field service software experience preferred.
• Valid driver's license with acceptable driving record.
• Ability to complete required pre-employment screening.

Build Your Future With Peaden

At Peaden, we invest in leaders who take ownership, develop strong teams, and deliver results. This position offers the opportunity to make a real impact while growing toward General Manager or senior operational leadership roles.

Ready to take the next step? Apply today! Hiring Locations: Fort Walton Beach | Panama City | Pensacola, FL

Equal Employment Opportunity

Peaden is an Equal Opportunity Employer. We consider qualified applicants without regard to any status protected by applicable law.