Management & Program Analyst

Summary

This position serves as a Data Analyst in the Health Informatics and Connected Care Service at the Loma Linda VA Healthcare system (VHALOM). The incumbent works under the direct supervision of the Supervisory Computer Scientist (Data Science, Informatics) in the Health Informatics and Connected Care Service under the Office of the Chief of Staff. Incumbent will use large databases and complex multi-site, multi-source datasets to create reports, tools, and dashboards etc.

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Duties

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Major duties include, but are not limited to the following:

• Incumbent serves as an authoritative technical expert and consultant to facility and healthcare group leaders on data management, data mining, and data representation techniques that inform the monitoring, evaluation, and improvement of programs.
• Incumbent will advise and participate in the development of health informatics systems that can be used to appropriately monitor clinical care processes, outcomes, and patient safety.
• Utilizes skillset to design, develop and support the technology infrastructure for the extraction, report interface creation storage, and seamless presentation of clinical and administrative data available throughout VHA.
• Based on requests from and consultation with facility leadership, clinical chiefs, and offices, the incumbent develops and designs the methods for data extraction, and data storage, automated execution, maintenance, as well as the data representation and user interface of reports and dashboards, focusing on error reduction, reporting criteria, and usability.
• Reports and dashboards will be developed into web applications that are available to a wide audience, including executive leadership, service chiefs, managers, administrative and clinical staff, oversight bodies, and external stakeholders.
• The incumbent will work with the Health Informatics and Connected Care team to create a repository of reports and tools.
• The incumbent develops and implements technical systems for management decision support, process improvement, and data validation.
• Ensures the accuracy of information delivered including, but not limited to, technical delivery program ownership and accountability.
• Works with appropriate personnel to design and implement methods of identifying erroneous data and correcting that data.
• Interfaces and collaborates with local, VISN, regional and national sources of data, reports, and dashboards to resolve questions related to structure, process, operation, and implementation of projects.
• Provides expertise in the manipulation and presentation of useful data obtained from VA computerized record systems and assists in assuring the integrity of data.
• Identifies system development issues and/or data capture issues including absence of data, quality of data, timeliness of data collection, and automation.
• Develops plans to address these issues. Monitors changes in clinical and administrative data systems how to revise data extraction and analysis methods for VHALOM reporting tools, as needed.
• Incumbent will also be expected to interface and collaborate with counterparts at the VISN and other facilities to share or acquire code for reports that represent best practices.

Work Schedule: Monday-Friday, 8:00 am - 4:30 pm

Compressed/Flexible: Not Authorized

Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Virtual: This is not a virtual position.

Position Description/PD#: Management & Program Analyst/ PD14277A

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Authorized

Permanent Change of Station (PCS): Not Authorized

PCS Appraised Value Offer (AVO): Not Authorized

Requirements

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Conditions of employment

• You must be a U.S. Citizen to apply for this job
• To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/04/2026.

Time-In-Grade Requirement : Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11 . The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Specialized experience is that which has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. Qualifying experience is experience applying analytical and evaluative methods and techniques to issues or studies concerning the efficiency and effectiveness of a clinical program; experience planning, organizing, and developing studies or projects, making recommendations on operating programs and negotiating with others to accept and implement recommendations; and experience evaluating and making recommendations regarding health care delivery systems.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:

Preferred Experience: Experience with data extraction, preparation, and transformation for reporting and analytics purposes. Demonstrated track record of creating tailored reports and dynamic dashboards specific to VA needs. Familiarity with VA current data infrastructure and reporting platforms, including but not limited to CDW (Corporate Data Warehouse), VSSC (Veterans Support Service Center), Pyramid Analytics, and other internally utilized tools and resources. Strong working knowledge of Cerner or other Electronic Health Record Management (EHRM) systems, with preference given to those experienced in EHRM transition processes. Hands-on experience with Microsoft Azure DataBricks, including designing, creating, and optimizing data pipelines and data flows, in support of VA's enterprise cloud migration initiatives. Advanced analytical and data visualization skills, with the ability to communicate complex findings and recommendations effectively to stakeholders.

Note : A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is sedentary, with no special physical demands required. The work may require some physical effort such as standing, walking, bending, sitting, or carrying mail or other documents.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at

Education

There is no educational substitution at this grade level.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Receiving Service Credit for Earning Annual (Vacation) Leave : Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.