Network Performance Supervisor

Department: Manchester, Service Delivery Location: Manchester Closing Date: May 29, 2026 Job Summary As a Performance Supervisor you will work closely with the wider Network Performance and Service Delivery team and will be responsible for monitoring and ensuring the punctuality, quality, and overall performance of our bus services. The role is essential in maintaining the high standards expected across the Bee Network. Responsibilities Monitor live service performance across the routes at your local depot in accordance with route control strategies. Make live interventions and adjustments to service operations to ensure delivery targets are met. Coordinate with the Depot Supervisors and TfGM control centre to address and resolve issues promptly. Facilitate clear and effective communication between all stakeholders to enhance operational efficiency. Provide feedback and recommendations to the Network Performance Team Leader to support strategic planning and decision-making. Build a strong rapport with drivers, providing support and guidance whilst they are on the road. Benefits Free Bus Travel for yourself + 3 (companion + 2 children OR 3 children) Pension Scheme Contributions Benefits Hub Employee Assistance Programme Cycle to Work Scheme Free uniform Qualifications Previous experience in a public transport operations or control room environment. Strong understanding of Greater Manchester’s transport network and geography, including the Bee Network. Excellent analytical skills with the ability to interpret complex data and make informed decisions. Strong communication and personal skills, with the ability to work effectively with a range of stakeholders. Hours of Work Full time 38 hours per week – permanent contract Flexibility required for hours/days worked (including weekends) in line with operational requirements. To apply Please email a covering letter of application and CV to the Manchester Talent Acquisition Team, View email address on click.appcast.io. Applications Applications should include: The reasons you are applying for the post. Examples of how you meet the skills. Any relevant qualifications or experience. #J-18808-Ljbffr Metroline