COMMERCIAL SERVICE TECHNICIAN - HVAC / REFRIGERATION / KITCHEN EQUIPMENT

Job Description

Job Description

Position Description: COMMERCIAL HVAC, REFRIGERATION & COOKING EQUIPMENT SERVICE TECHNICIANAre you ready to roll up your sleeves, troubleshoot challenging equipment, and make a real impact in the commercial service industry?Day & Nite AmeriServe is seeking skilled and experienced Commercial Service Technicians to join our growing team. We specialize in the service, repair, installation, and maintenance of Commercial HVAC, Refrigeration, and Commercial cooking equipment for restaurants, hotels, and other commercial customers.If you are passionate about solving problems, providing exceptional customer service, and keeping critical equipment operating at peak performance, we want to hear from you!The ideal candidate is dependable, professional, organized, and motivated, with strong technical and troubleshooting skills and a proven commitment to customer satisfaction.Day & Nite AmeriServe is an excellence-oriented company with more than 30 years of combined experience providing exceptional service in Commercial and industrial HVAC, Refrigeration, and Commercial Kitchen Equipment repair, installation, and maintenance.We operate across multiple states and continue to grow our service footprint, providing reliable, high-quality service to commercial customers throughout our markets. We are committed to being a leader in the industry by investing in technicians and owner-operators who demonstrate both technical expertise and character. Our technicians are equipped with industry-leading technology, training, tools, and safety standards so they can provide proactive, step-above service to every customer.JOB OVERVIEWAs a Commercial Service Technician, you will be responsible for diagnosing, repairing, maintaining, installing, and servicing a wide variety of commercial equipment and systems.The ideal candidate will have strong experience in one or more of the following areas:•\tCommercial HVAC•\tAir Handling Systems (ALS)•\tCommercial Refrigeration•\tCommercial Cooking Equipment•\tCommercial Kitchen EquipmentYou will work directly with customers and internal teams to identify equipment issues, determine the appropriate repair or service, communicate recommendations, and complete assigned work safely, efficiently, and professionally.KEY RESPONSIBILITIESEquipment Service & Repair•\tDiagnose, troubleshoot, repair, and maintain commercial HVAC, refrigeration, air handling, and cooking equipment.•\tPerform scheduled preventive maintenance, equipment overhauls, inspections, and troubleshooting.•\tService a wide range of commercial kitchen equipment, including:o\tOvenso\tWalk -in coolers and freezerso\tReach-in refrigerationo\tDish machineso\tFryerso\tMixerso\tTilt skilletso\tSteam equipmento\tCooking equipmento\tHVAC systems and air handling units•\tDiagnose mechanical, electrical, refrigeration, gas, and related equipment issues.•\tRead and interpret equipment schematics, wiring diagrams, and technical documentation.•\tPerform testing on equipment, electrical circuits, and systems to identify and resolve problems.•\tEnsure equipment is operating safely, efficiently, and in accordance with applicable standards.CUSTOMER SERVICE•\tProvide exceptional customer service in accordance with company policies and SOPs.•\tMaintain positive and professional relationships with customers.•\tCommunicate effectively with customers, managers, dispatchers, and fellow employees.•\tDevelop strong customer rapport and understand the customer's equipment, service, and repair needs.•\tClearly explain equipment issues, recommended repairs, parts, and service requirements.•\tIdentify and communicate opportunities involving aging, inefficient, or obsolete equipment that may require replacement.•\tRespond to customer requests and concerns in a timely and professional manner.WORK MANAGEMENT & DOCUMENTATION•\tComplete assigned service calls and work orders accurately and within established timeframes.•\tMaintain accurate service records and documentation.•\tManage parts and materials needed to complete assigned jobs.•\tMaintain vehicle, tools, equipment, and inventory in an organized and professional manner.•\tRequisition and order parts and materials through the company's online ordering system.•\tUse tablets, computers, and other technology to complete work orders and communicate job information.•\tFollow company procedures and policies at all times.SAFETY & PROFESSIONAL STANDARDS•\tComplete all work safely and efficiently in accordance with company safety standards.•\tFollow all safety procedures and guidelines when using tools, equipment, ladders, and machinery.•\tProperly use required personal protective equipment (PPE).•\tMaintain a professional, courteous, and respectful attitude toward customers and coworkers.•\tDemonstrate honesty, integrity, accountability, and reliability.•\tParticipate in an on-call rotation and respond to after-hours emergency service calls when scheduled.REQUIRED QUALIFICATIONS•\tMinimum of 5 years of experience in commercial HVAC, refrigeration, commercial kitchen equipment, or a related service field.•\tStrong knowledge of commercial HVAC, refrigeration, commercial kitchen equipment, or a related service field.•\tProven ability to troubleshoot and repair mechanical and electrical systems.•\tAbility to read and interpret equipment schematics, wiring diagrams, and technical documents.•\tEPA Universal CFC/608 Certification required for applicable HVAC/refrigeration work.•\tCFESA certification is a plus, particularly in gas, electrical, steam, or refrigeration.•\tStrong mechanical aptitude and problem-solving skills.•\tExcellent verbal and written communication skills.•\tAbility to communicate effectively in English.•\tComputer, tablet, and mobile technology experience.•\tHigh school diploma or GED required; technical school, trade certification, or additional industry training preferred.•\tValid driver's license with a satisfactory driving record in accordance with company policy.•\tMust be able to successfully pass the company's background check and drug screening.THE IDEAL CANDIDATEWe are looking for technicians who are:•\tPositive, professional, and dependable.•\tHighly organized and self-motivated.•\tEnergetic and comfortable working in a fast-paced environment.•\tCustomer-focused with an engaging personality.•\tStrong communicators and problem-solvers.•\tHonest and trustworthy.•\tFlexible and willing to adapt to changing priorities.•\tAble to work independently while also being a strong team player.•\tMotivated to grow their technical skills and advance within the company.•\tCommitted to doing quality work the right way the first time.PHYSICAL & WORKING REQUIREMENTS•\tAbility to lift and carry 50–75 pounds regularly.•\tAbility to lift or move heavier equipment, up to approximately 100 pounds with assistance and/or proper lifting equipment.•\tAbility to stand, walk, bend, kneel, and work in various positions for extended periods.•\tAbility to climb ladders and work at heights.•\tAbility to work in confined spaces when required.•\tAbility to work in a variety of commercial and industrial environments.•\tAbility to work around electrical equipment, steam, high temperatures, refrigeration systems, and other potentially hazardous conditions while following all required safety procedures.•\tExtensive daily travel to customer and job-site locations.•\tAvailability to participate in an on-call rotation and occasional weekend or after-hours service.COMPENSATION & BENEFITS•\tCompetitive hourly pay: $25.00–$45.00 per hour, based on experience and technical knowledge.•\tPerformance-based bonuses and incentive opportunities.•\tCompany vehicle and tools provided.•\tHealth insurance.•\tDental and vision insurance.•\tLife insurance.•\t401(k) retirement plan with company match.•\tPaid vacation and sick time.•\tPaid holidays.•\tEmployee referral and bonus programs.•\tFactory training and ongoing technical development.•\tProfessional development assistance.•\tAdvancement and supervisory opportunities.•\tOpportunities for continued career growth within the company.SCHEDULE•\t8-hour shifts•\tOvertime as needed•\tMonday–Friday•\tOn-call rotation•\tWeekend availability as needed•\tAfter-hours emergency service as scheduledEQUAL OPPORTUNITY EMPLOYERDay & Nite AmeriServe is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Join our team and build your career with a company that invests in its people, values quality workmanship, and is committed to providing exceptional service to our customers. $25.00 - $45.00 Hourly