Shift Leader/Key Manager

ESSENTIAL FUNCTIONS

Interacts with crew members and customers using “Tropitude” (Tropitude is our “mojo” and what makes

Tropical Smoothie Café fun and different and means having energy and creating a positive atmosphere).

Delivers ‘Unparalleled Hospitality’ to each customer that visits our cafe.

Knowledgeable and proficient in each position within the cafe.

Successfully completed the Café Basics Training Program and Certified Trainer Program.

Ensures each station is operating to Tropical Smoothie Cafe’s standards.

Trains and coaches crew members during each shift to ensure brand standards are upheld.

Uses tools to accomplish goals, manage labor and control inventory.

Performs any additional tasks necessary to run the cafe.

REWARDS:

• Health Insurance including vision and life insurance available for full time employees. 
• Fun, fast paced, upbeat environment with no fryers!
• Generous employee discounts.

REQUIREMENTS:

REQUIRED EXPERIENCE

• Experienced Tropical Smoothie Cafe Crew Member.
• Legally able to work within the State and Federal
• guidelines.

PHYSICAL REQUIREMENTS

• Continuous standing and walking throughout the duration of each shift.
• Bending, lifting and carrying up to 25 pounds to perform duties like stocking, refilling ice or taking out
• trash.
• Constant face-to-face interactions with crew members and customers.
• Safely navigate in a fast-paced cafe environment.
• Ability to multi-task and remain positive in sometimes stressful working conditions.

WORKING CONDITIONS

• Most shifts are between six to eight hours, but this may vary.
• Crew Leaders can expect to have some early mornings, late evenings, weekend and/or holiday hours and
• may have additional opening/closing responsibilities.
• Lead Crew Members by demonstrating Tropical Smoothie Cafes core values in all interactions.
• Comply with the Tropical Smoothie Cafe uniform and personal hygiene polices for each shift.

Our Crew Members engage with each customer and make their day AMAZING. Our General Managers leads each store on our mission to help people eat better and live better. Interested in creating a lively, beachfront environment for all our guests? Join our team today! All our franchise locations are independently owned and manage their own hiring.
OUR CORE VALUES
Solid Relationships - People are at the heart of our company. Our relationships are founded on trust and respect for the unique talents of our teams, franchisees and vendor partners.
Creative Spirit - Creativity is present in all that we do. We break boundaries to create amazing new kinds of smoothies, food & customer experiences.
Play To Win - It takes hard work, a passion for winning and a competitive edge to deliver the Tropical Smoothie Cafe promise - and we have fun doing it!
Live Better - The healthier we are in how we work, live, eat and give back to our communities, the better, more fulfilling lives we'll all lead.