Business Immigration Consultant (Experienced Paralegal)

Job Description About the Role: Fragomen’s Business Immigration Consultant position will provide you with the opportunity to make an immediate impact on our business, as well as offer training, development, and long-term growth opportunities. Fragomen’s exclusive focus on immigration means you will work in an exciting, dynamic, and challenging atmosphere with people who are passionate about immigration. Providing world class client service and industry leading technology solutions, Fragomen helps our clients to navigate the complex world of global immigration to better achieve their goals. Perform more substantive and client facing work than is typical for a Paralegal in a law firm setting including varied case related duties requiring specialized knowledge and skills in employment-based immigration matters. Independently perform tasks related to case preparation and filing of petitions with government agencies, including document gathering, document review, case analysis, case drafting, etc. Oversee status of cases through utilization of case management and billing systems, run reports as needed, and assist with review of cases. Work with clients to perform intake of cases, troubleshooting issues and establishing case strategy, along with recommending solutions and process improvements. Generate clear, well-organized written work product that demonstrates the accurate application of immigration knowledge and problem-solving skills. Proactively communicate with foreign nationals and client contacts, providing clear and prompt responses regarding case status or other general inquiries. Meet assigned deadlines that adhere to Service Level Agreements (SLAs) and communicate case progress, status, escalations to supervisor. Assist in the hiring and training of new team members and proactively identify ways to improve team productivity and office-wide projects. Recognize when changes to immigration policy may impact work and work with leadership to incorporate changes into processes. Be fluent with case management and other reporting tools and technologies used to manage data and information. Understand and contribute to team and individual productivity goals. Follow documented firm standards and policies to mitigate risk and ensure regulatory, operational and client compliance (e.g., following Data Privacy protocols, using Connect accurately and in line with team and client protocols, etc.). Demonstrate a continuous improvement mindset and regularly look for opportunities to improve quality, efficiency, and standardization with processes, products, or services. Qualifications and Experience Bachelor’s degree, Associate’s degree, Paralegal certification OR experience in a customer facing or client service-oriented role At least 4 years of business immigration experience (i.e., paralegal) Possesses strong knowledge of procedural requirements for various types of nonimmigrant and immigrant visas and client processes Excellent written and verbal communication skills, including the ability to proofread documents, draft fluent prose, and avoid grammatical mistakes without the aid of AI engines Experience using various computer systems, including MS Word and Excel Desire to contribute to positive work environment, effectively collaborate and promote teamwork Benefits 22 PTO days + Federal holidays Medical, Dental, and Vision plans + FSA & HSA Plans 401K plan, with company matching Learn More About Fragomen: Please take time to read About Us, explore the Meaningful and Impactful Work we do for our clients, and review the standard Benefits we offer. You can find all the material to the right of this page. All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position’s location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI‑assisted tools for administrative screening purposes only - never for decision‑making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws. Fragomen is the leading global immigration law firm with more than 6,000 professionals in nearly 70 offices across the Americas, EMEA and Asia Pacific, delivering services in over 170 countries. Ranked on both the Am Law 100 and Am Law Global 100, the firm is widely recognized for its leadership in immigration law and commitment to fostering a culture where diverse attorneys thrive and all individuals have equal opportunities to succeed. Fragomen helps corporations and individuals navigate the complexities of global mobility and provides end‑to‑end support across the immigration lifecycle, from strategic planning and policy design to compliance, government investigations, litigation and more. The firm combines legal acumen and advanced digital capabilities to simplify global mobility and deliver smarter, faster and more adaptive solutions via a suite of technology brands—including Nomadic, its business travel platform that enables real‑time compliance, WorkRight, its multi‑jurisdictional employment verification software and Simple Citizen, a digital solution designed to streamline the pathway to US citizenship. With a global presence, multidisciplinary approach and investment in technology, Fragomen is uniquely positioned to address today’s immigration challenges and shape the future of workforce mobility. Fragomen is committed to promoting diversity, inclusion and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status. At Fragomen, we do meaningful and impactful work for our clients and put a focus on our Responsible Business Practices: #LifeAtFragomen: We drive innovation and change. We respect colleagues, embrace diversity, and empower others. #FragomenForward: At Fragomen, pursuing an equal, diverse, and inclusive workforce goes beyond a policy. It’s part of our DNA—and always has been. Year after year, we are recognized as leaders in diversity in our industry. Giving Back. We have a deep history of giving back to the communities where we live and work—and we continue that mission today. Serving the less fortunate by providing advice and community support where it is most needed allows us to help immigrants secure a better future for themselves and their families. Corporate Social Responsibility. We believe there is more to success in business than generating profit—we want to do well by doing good. We are committed to considering the impact that our business decisions have on our people, our planet, the communities in which we work and our clients. Sustainability. Fragomen is focused on sustainability in our business operations and practices—and we know there is much work to be done, with countless opportunities available to minimize our impact on the environment. Well‑being. We are committed to implementing firmwide initiatives that support the health and wellness of our people, including programs to address work‑life balance and benefits that cover a wide range of well‑being needs of all employees. Our #FragomenWorks program provides the ability to be successful at home or in the office, via Hybrid & Remote work arrangements. Our Feedback Works process includes three managerial check‑ins per year to help you progress in your career. Unique learning programs such as: Fragomen Academy, Leadership Academy, Practical Management Academy, and Regional Development Conferences. Fragomen is committed to promoting diversity, inclusion and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status. #J-18808-Ljbffr