Lead Customer Advocacy & Resolution

Affirm

Affirm is hiring a Customer Advocacy Lead in Boulder, Colorado, responsible for leading the Customer Advocacy Associates team to resolve complex customer complaints. The role focuses on enhancing customer experience by analyzing complaint data and driving operational improvements. Ideal candidates will have significant people management experience, strong analytical skills, and a customer-first mindset. Affirm offers a remote-first working environment and competitive compensation packages. #J-18808-Ljbffr

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Vacancy posted 1 day ago

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