Sr. Analyst, External Operations

Mark Anthony Group is an entrepreneurial drinks company, built from the ground up by thinking differently, innovating and doing the unexpected. Our company is rooted in family values, a bold vision and relentless determination to continuously raise the bar and make a positive difference in consumers' lives. Founded in 1972, we’ve grown organically from a one-person import wine business into an international drinks company whose hallmarks include a portfolio of luxury wineries and iconic beverage brands, including White Claw Hard Seltzer, Mike's Hard Lemonade, and Cayman Jack . The Senior External Operations Analyst position will report directly to the National Fulfillment Manager and be responsible for supporting the co-manufacturing business on the following operational fronts: management of finished goods inventory, fulfillment, reporting relationship management, and process improvement. Accountabilities Relationship management between a cross‑functional cohort of internal and external stakeholders Management of Finished Goods Inventory – Ownership of Sales Orders and FG Shuttle movements shipping to and from MAB site. Act as a liaison between Customer Service, Supply, Transportation, quality, and external partners Reporting and automation tools to increase visibility to external partners Process Improvement driven to reduce waste, maximize efficiency, and maximize service levels Product Life‑cycle management – Manage seasonal transitions, Brand Refreshes, and New Product Innovations On‑Time Shipments > 90% In‑Full Shipments > 99% Case Fill % >99.5% Inventory Age 0 Unforced Inventory Obsolescence Own Finished Good Inventory including Quality, Internal stock transfers, Partial Pallet Depletion, Age Risk, and Fill Rate Management of external sales orders from receipt to fulfillment Customer relationship management for co‑manufacturing partners Building Power BI Reporting Influence Supply Planning, Transportation, Quality, and Co‑manufacturing Production Dates/Timing, Sales Order Adjustments, Dock Management, FEFO Attainment, Quality Reviews & Releases Veto Non‑value‑added tasks Capacity constraints Critical Relationships National Fulfillment, Inventory and supply partners (Internal and External) Finished Good Warehousing Teams Co‑manufacturing orders, transportation, quality and supply teams Qualifications, Education, & Experience At least 3‑5 years’ experience in Supply Chain or related field Bachelor’s degree in Business or a related field preferred Intermediate understanding of Supply Chain, Inventory and Warehouse Management processes. Skills Needed To Be Successful Show strong analytical and problem‑solving skills, with a proactive attitude and a sense of urgency. Collaborates to achieve strong business outcomes through teamwork. Continuous improvement mindset with a desire to solve challenging problems Compensation Compensation offered to prospective Team Members has taken internal equity into consideration and can vary depending on a positions’ location. The final agreed upon wage may vary based on the job‑related knowledge, skills, and experience of the individual. Competitive annual salary of $81,000 - $101,000 in Chicago, IL Bonus plan designed to recognize company performance and individual contributions Comprehensive health and welfare benefits Company matching 401(k) contributions Paid time off including annual leave, paid sick time and holidays Extensive opportunities for training, development, and career growth Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Mike’s Hard Lemonade Co.