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DT Service Desk Manager: Lead 24/7 Ops & Process Excellence

hackajob

United Airlines is seeking a Manager - DT Service Desk to lead 24x7 operations in Arlington Heights, IL. You will schedule staffing, manage SLAs, track metrics, and drive continuous improvement across service processes. You'll develop training curricula, coach analysts, build internal partnerships, and act as SME on Digital Technology support projects, ensuring secure access provisioning and timely issue resolution. #J-18808-Ljbffr hackajob

Vacancy posted 1 day ago
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