Oncology Nurse Navigator

Essential Duties and Responsibilities Provides clinical nursing support for the pulmonologist and pulmonology patient population. Serves as point person for the program dedicated to prevention and protecting those most at risk for lung disease. Acts as patient advocate, offering emotional support and encouragement as they move through the system. Checks in with patients at home to verify appointments are kept, medications are taken appropriately and questions are answered. Attends appointments as needed to verify patients understand test results, disease process and treatment options. Responds to all inquiries, requests and issues which may arise with patients and families. Arranges referrals for supplementary or community services which may be helpful during treatment. Works closely with all members of the healthcare team to facilitate a coordinated approach for patients' plan of care. Educates patients & families while facilitating the process for patients undergoing bronchial thermoplasty treatment. Serves as active educator in the smoking cessation program, receiving appropriate certification within one year of hire. Evaluates and implements best practices regarding survivorship and psychosocial care. On an as needed basis enrolls and follows patients involved in clinical trials Culture of Excellence Behavior Expectations To perform the job successfully, an individual should demonstrate the following behavior expectations: Quality – Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals. Service – Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions. Partnering – Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals. Cost – Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue. Education and Experience Graduate of an accredited nursing program. BSN or upon hire BSN completion agreement for enrollment in an accredited BSN Completion Program If hired prior to 1-1-14 in Winnebago County and prior to 9-1-14 in Rock, Walworth and McHenry Counties an ADN only is required. Minimum 1 year RN experience, preferably pulmonology or critical care. Certification and Licensure Licensed as an RN in state of practice Approved BLS certification required within 90 days (Other certification per unit requirements: ACLS, PALS, PEARS, NRP) Skills and Abilities Language Skills Has strong organizational skills and has the ability to produce effective verbal and written communication with proper grammar/spelling. Ability to read and comprehend written instructions as well as follow verbal instructions. Ability to perform clerical skills such as filing, phones and data entry. Reasoning Ability Ability to manage stress appropriately and make decisions under pressure. Manages anger/fear/hostility/violence of others appropriately. Handles multiple priorities and works well independently. Computer Skills To perform this job successfully, an individual should have basic knowledge of Microsoft Office Processing software. May include color blind test (per department guidelines) Special Physical Demands The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations. While performing the duties of this job, the employee is frequently required to stand, walk, sit, reach with hands and arms, stoop, kneel, crouch, crawl, talk, and hear. The employee is occasionally required to handle, finger, feel, climb, and balance. The employee must frequently life up to 10 lbs. and occasionally up to 20 lbs. Specific abilities required by this job include performing repetitive tasks/motions, distinguish colors, hear alarms/telephones/tape recorder normal speaking voice, good manual dexterity, good eye-hand-foot coordination and the ability to see. Level of Supervision Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems. Supervises N/A PAY RANGE $33.12 - $51.33 Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status. Mercyhealth offers competitive pay and a comprehensive benefits package including: Medical, Dental, Vision Life & Disability Insurance FSA/HSA Options Generous, accruing paid time off Paid Parental and caregiver leave Career advancement and educational opportunities Tuition and certification reimbursement Certification Reimbursement Well-being Programs Employee Discounts On-Demand Pay Financial Education Annual recognition/awards events Partner appreciation days Family entertainment/attractions discount Community service/improvement opportunities At Mercyhealth, we don't simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including: #1 in the nation on AARP's Best Employers for Workers Over 50 One of Working Mother magazine's 100 Best Companies for Working Mothers A Top 50 Company and Top 10 Nonprofit for Executive Women #J-18808-Ljbffr