Business Operations Specialist

Project Management SpecialistThe Project Management Specialist will assist with integration between cross-functional groups and assist with movement of students (prospective candidates) along our hiring pipeline by monitoring progress and reaching out proactively to remove barriers.Position Responsibilities:Communicate frequently with Human Resources and Engineering Teams responsible for recruiting processes to ensure information is up to date and accurate.Identify common roadblocks and barriers facing candidates or internal stakeholders and raise them to leadership for removal.Monitor progress of candidates through the hiring stages and reach out to the candidate or relevant stakeholder where additional assistance is needed to meet SLAs.Represent values & behaviors and act as a brand ambassador for university students who have applied for internships and entry level positions.This position is expected to be 100% onsite.Required Skills:2+ years of experience in Business Operations or Project/Program Management3+ years in high volume customer service role3+ years of experience communicating with employees, customers, peers, and multiple levels of leadershipStrong verbal and written communication skillsPreferred Skills:Experience in customer service leadership or lead rolesExperience with process improvementEducation/experience typically acquired through advanced education (e.g. Bachelor) and typically 3 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+1 years' related work experience, 7 years' related work experience, etc.).