PROGRAM ASSISTANT

Program Assistant

Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations.

Family Service League is seeking a full-time Program Assistant for our Personalized Recovery Oriented Services (PROS) Program located in Huntington, NY. The Program Assistant will assist the program in day-to-day front office operations. Responsibilities include checking in clients, data entry, answering phones and a variety of administrative tasks to support the program, clients, and staff.

We offer a generous benefits package including the following:

• Health and Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Retirement Savings Plan with a 5% employer contribution
• Life and AD&D Insurance
• Generous PTO (paid time off)
• Up to 11 paid Holidays
• Paid Sick Leave
• Student Tuition Remission Program
• Employee Assistance Program (EAP)
• Company paid Short-Term and Long-Term Disability
• Employee Discounts and more!

Responsibilities:

• The Program Assistant will be responsible for answering telephones and faxes, taking and forwarding messages, and communicating with clients and staff.
• Assist with referrals and scheduling appointments
• Maintain, organize and file documents
• Utilize an electronic requisition to order supplies within budget, assist custodian with petty cash, track and record income and expenses
• Oversee building operations and needed maintenance and cleaning.
• Accept deliveries of program supplies, unpack boxes and put items away
• Data entry functions include entering new client data, scheduling appointments, scanning paper documents, tracking daily attendance and completing monthly billing
• The Program Assistant will maintain operation of technology including phones, fax, copy machine and scanner
• Collaborate with multidisciplinary team and provide assistance as needed
• Performing other duties as delegated by the program director
• All other duties as assigned

Qualifications:

High School Diploma required

At least 1 year of clerical experience required

Proficient computer skills, including Microsoft Office and familiarity with Electronic Health Record required

Excellent interpersonal and communication skills required

Physical Requirements:

• Ability to sit, stand, walk, bend and reach as required
• Ability to lift and carry up to 25lbs on an occasional basis as needed