Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency has proudly served the community for over 16 years, building a strong reputation for trust, reliability, and exceptional service. We’re a close-knit team of six who work together to support our customers and each other, creating a positive and collaborative environment.

We take pride in the work we do and the impact we have on our customers lives. Our team is committed to providing excellent service while continuing to grow both individually and as an agency.

For our team, we offer a Simple IRA, health benefits, and a strong focus on work-life balance.

Our office culture is supportive, team-oriented, and growth-focused. We’re looking for someone who is dependable, motivated, and enjoys helping others - someone who wants to build a meaningful career while being part of a team that values collaboration and success.

ROLE DESCRIPTION:
Alberto Santana - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.