Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2013 and currently lead a close-knit team of five. As a third-generation State Farm agent, insurance has always been a part of my family's story, and I'm proud to continue that tradition. I'm an East Carolina University graduate with a bachelor's degree, and outside of work, I enjoy playing golf, hiking, spending time at the beach, and making memories with my family.

Giving back is important to me, especially supporting the schools I attended and local organizations in the community surrounding our office.

Our agency offers a Simple IRA, health benefits, work-life balance, licensing reimbursement, and professional development opportunities. We believe in supporting our team members and helping them build rewarding, long-term careers.

Our office has a relaxed, welcoming atmosphere, and maintaining a positive team culture is one of my biggest priorities. I'm especially proud that we've kept the same team together for eight years, creating an environment built on trust, respect, and genuine teamwork. I'm looking for someone who is dependable, personable, and works well with others. If you're a team player who values strong relationships and wants to be part of a supportive, established agency, we'd love to meet you!

ROLE DESCRIPTION:
Heather Broujos - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.