Experienced Automotive Service Advisor

Job Description

Job Description

You know the lane. You know the customers. You know how to keep a busy service drive moving. Now you just need the right place to do it.

We’re looking for an experienced Service Advisor who loves cars, people, and a busy service department. If you can build trust with customers, communicate with technicians, keep your ROs moving, and still have a sense of humor at the end of the day, we want to meet you.

What You’ll Do

• Be the go-to person for customers from write-up to delivery
• Build relationships that keep customers coming back
• Communicate clearly about repairs, maintenance, timelines, and recommendations
• Work closely with technicians to keep the shop moving
• Follow up, stay organized, and own the customer experience
• Help create a service drive that is busy, positive, and fun

What We’re Looking For

• Previous automotive Service Advisor experience required
• Strong communication and customer-service skills
• Comfortable in a fast-paced dealership environment
• Organized, dependable, and able to juggle multiple ROs
• Someone who takes accountability without taking themselves too seriously
• A teammate who wants to win together

Why Us?

We believe a great dealership starts with great people. We want people who work hard, take care of customers, support their team, and actually enjoy coming to work.

Ready for your next move? Apply today. We’d love to talk.

Work Schedule and Location:

• Full Time, minimum 40 hours per week. May include weekends, holidays, bells, back-to-back shifts, early openings, and late closing. Schedule maintained and approved by Service Manager.

Company Description: Harnish Auto Family, we believe in more than just selling cars; we're dedicated to providing exceptional automotive experiences to our customers. As a family-owned and operated dealership, we prioritize integrity, transparency, and customer satisfaction above all else. With a rich history spanning 4 decades, our commitment to excellence has earned us a reputation as a trusted name in the automotive industry. Beyond sales and service, community engagement is at the heart of what we do. We're proud to sponsor local events, charities, and initiatives that make a positive impact in the areas we serve. Our dedication to giving back reflects our core values and strengthens the bond we share with our community.

Join us at Harnish Auto Family, where passion, integrity, and customer satisfaction drive everything we do. Together, let's embark on a journey to redefine automotive excellence and create lasting relationships with our valued customers. Apply now!

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.