Experienced Automotive Service Advisor

Service Advisor OpportunityTitus-Will Automotive Group is one of the largest, family-owned dealership groups in the South Sound, serving Tacoma, Olympia, Lakewood, and Parkland since 1938. We are looking for experienced Service Advisors to join our busy, high-performing Ford service department, located just off I-5 and 38th Street in Tacoma.This is an excellent opportunity for a motivated advisor looking for strong earning potential, a busy service drive, and long-term career growth within a stable, family-owned organization.What We OfferCompensation & BenefitsPay Range: $75,000 – $150,000 per year (based on experience, performance, and qualifications)Compensation Structure: Base salary plus performance-based incentivesMedical, Dental, and Vision insurance401(k) retirement plan (eligible after 90 days)Paid trainingEmployee discountsPTO: Earn 1.0 hour for every 40 hours workedHighly productive shop with modern equipment and the newest technologyMore benefit details available here:tituswilljobs.com/service-advisor/service-advisor-additional-information/Why You’ll Love Working HereConsistently busy, high-volume service departmentSupportive leadership team that understands advisor workflowStrong technician team and efficient shop processesFamily-owned company with many long-tenured employees and real advancement opportunitiesWhat You’ll DoGreet customers and guide them through the service processWrite accurate repair orders and clearly communicate service recommendationsBuild trust and long-term customer relationshipsCoordinate with technicians to ensure timely, high-quality repairsMeet performance goals while delivering an excellent customer experienceQualifications2+ years of experience as a Service Advisor/Writer in a dealership or independent shopStrong customer service and communication skillsAbility to thrive in a fast-paced, high-volume environmentValid driver’s license and clean driving recordAbout Titus-Will Automotive GroupTitus-Will is a trusted, family-owned and operated business since 1938. Many of our employees have built long-term careers with us. In addition to our dealerships, we operate a dedicated service center in Downtown Tacoma and service multiple makes and models.Visit to view all current openings.Equal Opportunity EmployerTitus-Will Automotive Group is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination and harassment. We prohibit discrimination and harassment of any kind based on race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, national origin, age (40 or older), marital status, disability, use of a trained service animal, genetic information, honorably discharged veteran or military status, protected veteran status, or any other characteristic protected by federal, state, or local law.Pre-employment drug screening is required. Consistent with Washington law, our pre-employment screening does not test for non-psychoactive cannabis metabolites. Positions involving the operation of company or customer vehicles require a valid driver's license and an acceptable driving record.