Director of Admissions & Marketing

Director of Admissions & Marketing

At Complete Care at Kimberly Hall North, our residents are cherished members of our extended family. We understand that choosing the right care team is one of the most significant decisions a family can make. That's why we take pride in being a sanctuary of support, comfort, and community where individuals can thrive.

Key Responsibilities

• Community Engagement & Education: Represent Complete Care by connecting with potential residents, families, and referral sources through outreach, sales calls, and follow-ups.
• Admissions Management: Conduct timely pre-admission assessments within two hours of notification, ensuring smooth transitions for new residents by coordinating with clinical teams as necessary.
• Strategic Growth: Build and maintain strong referral networks to achieve census goals and optimize the quality payor mix.
• Relationship Development: Cultivate lasting relationships with families, residents, and community partners to communicate services, bed availability, and program benefits effectively.
• Weekend Availability: Occasionally, as leadership needs may arise.
• Collaborative Leadership: Partner with the clinical and administrative teams to make informed and efficient decisions about prospective admissions.
• Data Monitoring & Reporting: Analyze and report on trends in inquiries, admissions, and census growth to inform strategic planning.
• Marketing Strategy Execution: Create and implement action plans to enhance the visibility and reputation of the facility.
• Managed Care Knowledge: Stay informed on managed care and insurance processes to streamline referral and admission workflows.

What We're Looking For

• A compassionate professional who embodies our mission of treating every resident as family.
• 2+ years of experience in healthcare-related marketing and health care admissions management; long term care experience, preferred.
• Proficiency with technology and data management systems.
• Exceptional communication skills, utilizing diplomacy and discretion to foster trust and understanding.
• Strong organizational and strategic planning abilities.

What We Offer

• Comprehensive health, dental, and vision insurance for full-time employees.
• 401(K) program for your financial security.
• Generous Paid Time Off to support work-life balance.
• Voluntary life and disability insurance options.
• A warm, supportive, and collaborative environment where you can thrive professionally and personally.

If you are a compassionate, results-oriented leader who believes in the transformative power of exceptional care, we invite you to join our team at Complete Care at Kimberly Hall North.

Together, we can make a meaningful impact on the lives of our extended family of residents.

Apply today to begin your journey of leadership and compassion with us!

Complete Care at Kimberly Hall North is an equal opportunity employer.