Assistant Director, Client Services Unit

Assistant Director, Client Services

The Institute for Health Metrics and Evaluation (IHME) at the University of Washington produces comprehensive data suites on the causes, incidence and consequence of disease worldwide, helping public and private users to improve interventions and therapies. The function of IHME Client Services is to secure funding for this public good, through licenses of its data and consulting services to the pharmaceutical and other sectors.

The Assistant Director will lead and expand the number of contracts for our licensed data suites and custom analytic projects that connect directly to the specific needs of the biopharma industry and other users. This will be accomplished through marketing outreach, business development, product refinement, organizational engagement, relationship management, and team strengthening.

This is an annual, renewable contract, where the incumbent may earn a yearly incentive bonus based on the Client Services team meeting revenue targets during the plan year.

Responsibilities include:

• Establish, manage, and maintain relationships with clients of high revenue value, especially in the pharmaceutical industry. Represent IHME Client Services in engagements, tuning your approach to the context.
• Coach a team with diverse skill sets and work with them to meet client needs.
• Participate in the design of product offerings, based on feedback and interaction with clients.
• Design and implement strategies that generate revenue, making creative use of core data and analytic competencies to address industry needs.
• Perform additional duties as assigned.

Application Requirement

• This recruitment requires a cover letter.
• Your application will not be considered unless you attach a cover letter. In your cover letter please provide three professional references, including name, position, company, email and phone as well the name and contact information for your current supervisor, including email. If you are not currently employed, please provide the name and contact information for your most recent supervisor, including email.

Requirements:

• Masters degree and at least 5 years of experience in business, health, communications, or related social science, or equivalent combination of education and experience.
• Demonstrated engagement with the biopharmaceutical industry to identify key stakeholders and their data strategy needs.
• Proven track record of generating significant revenue for an organization.
• Previous supervisory experience with hiring, developing employees, priority setting, setting quality standards, and performance coaching.

Condition of employment:

• The team's professional base is Seattle, WA. Candidate may work remotely (within the United States).
• Extensive domestic and international travel may be required, up to 20%, depending upon projects.
• Must have a valid United States passport.

Compensation, Benefits and Position Details

Pay Range Minimum: $218,004.00 annual

Pay Range Maximum: $245,004.00 annual

Other Compensation: -

Benefits: For information about benefits for this position, visit

Shift: First Shift (United States of America)

Temporary or Regular? This is a regular position

FTE (Full-Time Equivalent): 100.00%

Union/Bargaining Unit: Not Applicable