Director, Customer Operations & Delivery Excellence
Ericsson
Ericsson GmbH is searching for a Director of Customer Operations in Plano, Texas, to oversee end-to-end operational excellence for network operations, significantly impacting customer delivery performance. This role involves leading the fulfillment process through the delivery lifecycle, partnering closely with various teams to ensure high-quality outcomes and continuous customer satisfaction. Candidates should have director-level experience, strong financial acumen, and the ability to communicate effectively with executive stakeholders. #J-18808-Ljbffr
Vacancy posted 5 hours ago
Similar jobs that could be interesting for youBased on the Director, Customer Operations & Delivery Excellence in Plano, TX vacancy
- ...Ericsson Inc. is seeking a Director of Customer Operations in Plano, Texas, to lead end-to-end operational excellence for network operations. This role entails accountability for customer delivery performance and fostering cross-functional collaboration to enhance customer...Suggested
Applied Labs, Inc.
Plano, TX5 hours ago $168k - $219.98k
...position. About this opportunity We are seeking a Director of Customer Operations to lead end‑to‑end operational excellence for network operations, with one of the... ...lead the fulfillment part through the sale and delivery lifecycle. Reporting to the Head of Operations...SuggestedTemporary workApplied Labs, Inc.
Plano, TX3 hours ago- A technology solution provider is searching for a Senior Compensation Consultant based in Plano, Texas. This role involves providing expertise in the design, administration, and analysis of compensation programs including base pay and incentives. The ideal candidate should...Suggested
Tyler Technologies
Plano, TX4 days ago $98.9k - $112.9k
...seeking a Principal Associate, Process Manager in Plano, TX. This role focuses on creating and enhancing processes to achieve excellence in customer service. The ideal candidate will have strong skills in process management, along with experience in data analytics and...Suggested$159.8k - $332.3k
...Senior Client Delivery Manager - US West Region We help the world run better... ...and Project teams to serve our customers and provide quality remote and... ...boarding, transition, stabilization, operations, off-boarding) Ensure operational excellence on contract administration...SuggestedContract workRemote workSAP SE
Allen, TX3 days ago$159.8k - $332.3k
Senior Client Delivery Manager - US West Region We help the world run better... ...and Project teams to serve our customers and provide quality remote and... ...boarding, transition, stabilization, operations, off-boarding) Ensure operational excellence on contract administration...Contract workRemote work$73.12k - $83.36k
...Job Purpose: The Customer Experience Operations Lead will serve as the central owner of the end-to-end... ...satisfaction, retention, and service excellence across high-profile and at-risk... ...departments, identifying gaps in service delivery, driving alignment, and leading...Contract workWork at officeNight shiftAventiv Technologies, LLC
Plano, TX4 days ago- Randalls in Frisco, Texas, seeks a Store Director to ensure operational success and lead store performance. You will manage sales results, customer experience, and associate engagement, creating a profitable and customer-focused environment. The ideal candidate will have...
$70k - $85k
...team management. The role requires five years’ experience and a relevant degree, emphasizing leadership in high volume security operations. The position offers a competitive salary between $70,000-$85,000 plus a 20% bonus, comprehensive benefits including medical, 401...$42k
...Responsibilities: Build and maintain relationships with customers and carriers. Coordinate shipments from pickup to delivery. Quote, negotiate, and secure competitive... ...Strong work ethic and competitive mindset. Excellent communication and relationship-building skills....Full timeLogistify
Plano, TX4 days ago$90k
...Customer Service Manager – Operations & Experience Location: Frisco, TX Employment Type : Full-Time Compensation : $90,000+ annually + performance-based bonuses Overview Lead a high-performing team in a fast-paced, high-volume customer service environment where consistency...Full timeShift workSerenity Mental Health Centers
Frisco, TX3 days ago- ...This job is responsible for formulating and implementing Customer Care Operations policies and setting performance standards. It involves creating... ...and operational analysis to drive customer service excellence. Coordinating with various teams to support the execution...Work experience placementNight shiftWeekend work
Comcast
Plano, TX3 hours ago $90k
...Job Description Job Description Operations Manager – Customer Experience Location : Frisco, TX Employment Type : Full-Time Compensation: $90,000+ annually Ove rview Lead operations in a fast-paced, high-volume service environment where execution...Full timeShift workSerenity Mental Health Centers
Frisco, TX24 days ago$80k - $130k
...you need it. More than 800,000 customers trust Fortinet solutions,... ...Distribution team’s selling and operational activity, while helping... ...product availability, lead times, delivery scheduling, etc. Act as a point... ...experience). Strong Excel skills; ability to manipulate...- ...Job Description Job Description Customer Success Manager Our team is looking for a dynamic and excited candidate to join our... ...computer skills Must possess a customer-oriented attitude, excellent communication, and presentation skills Must have good...Local area
Mojo
Richardson, TX28 days ago - ## Customer Success Manager, SOC Specialist 3Applylocations: TX - Plano, 7900 Windrose... ...formulating and implementing Customer Care Operations policies and setting performance... ...operational analysis to drive customer service excellence* Coordinating with various teams to...Work experience placementNight shiftWeekend work
- ...Serenity Health Care is seeking a Customer Service Manager in Frisco, TX to lead a high-performing team in a fast-paced environment. Responsibilities include managing daily operations, coaching a team of over 30 employees, and driving accountability towards performance...
Serenity Healthcare, LLC
Frisco, TX3 days ago - ...Goldman Sachs Group, Inc. is hiring an Associate for their Marcus operations in Richardson, Texas. The role focuses on managing issues... ...Management team, requiring strong project management skills and excellent communication. Candidates should have at least 5 years of...
Goldman Sachs Group, Inc.
Richardson, TX3 days ago $130k - $150k
## Sr. Manager VS&A Customer Care & DRN Support (Hybrid)Applylocations... ...customers have continuous operational performance in the moments... ...leadership, operational excellence, and customer-centric innovation... .... You will oversee the delivery of support services with an...RelocationMotorola Solutions
Allen, TX5 hours ago- ...position is to manage the activities of the customer center and to oversee financial... ...effective workflows for Customer Center Operations. Works with the various business groups... ...environment. Advanced proficiency in Microsoft Excel and other Microsoft 365 tools...Immediate start
North Texas Tollway Authority
Plano, TX1 day ago - ...opportunity: We are seeking a Customer Operations Director to serve as the operational cornerstone... ...role is responsible for end-to-end delivery performance, ensuring all... ...privacy standards Maintain operational excellence and proactively manage risks The...Contract workTemporary workH1b
Ericsson
Plano, TX2 days ago - A global technology firm in Richardson, TX is seeking a Customer Program Management Specialist. This role focuses on managing customer accounts to ensure timely product deliveries, pricing negotiations, and satisfaction management. Candidates should have a Bachelor's degree...
$24.28 - $54.99 per hour
...dedicated freight networks while driving performance, service excellence, and cost efficiency. You will act as the primary point of... ...rates, lane bids, and scorecards to ensure consistent delivery against customer expectations. In this role you will collaborate closely with...Hourly payTemporary workWork at officeWorldwideFlexible hours$90k
...Serenity Health Care in Frisco, TX is seeking an Operations Manager to lead daily operations in a fast-paced service environment. The role requires 10+ years of leadership experience in customer service or related fields. You will ensure high standards of performance and...Serenity Healthcare, LLC
Frisco, TX4 days ago$93.5k - $156.45k
...Overview The Operational Accounting Associate Manager is responsible for driving service delivery excellence, operational performance, and process optimization across Accounts Receivable (AR) activities. This role partners with cross-functional stakeholders and third...PepsiCo
Plano, TX2 days ago- ...e-health together with us by becoming a Customer Success ManagerAt CompuGroup Medical we... ...management in each of these areas to ensure delivery of services needed.Conduct regular... ...executive-level meetings and presentations.Excellent communication and customer care skills –...Flexible hours
CompuGroup Medical
Richardson, TX4 days ago $94k - $122k
## Customer Success Manager, PSA Verified (Remote - West Coast)Applylocations... ...ensure the readiness and delivery of each order that will help... ..., resolve, and escalate any operational issues or other concerns... ...above and beyond to create excellent customer experiences* Prior...Full timeRemote workWorldwideFlexible hoursShift workCollectors Universe
Plano, TX3 days ago$29.52 - $50.29 per hour
...Overview The Customer Success Manager – Mid-Market is responsible for the performance,... ...realization. Ability to translate technical, operational, and business concepts depending on... ...Communication & Relationship Building Excellent written, verbal, and interpersonal communication...Afternoon shiftRealPage
Richardson, TX4 hours ago$93.1k - $172.9k
...We’re looking for a Customer Success Manager to support customers... ...portfolio. High‑quality, consistent delivery of CSPs, EBRs, and check‑ins... ...Strong executive presence: excellent communication, stakeholder... ...employees in all our operations around the world regardless...Flexible hoursRefinitiv
Frisco, TX4 days ago- ...Refinitiv is seeking a Customer Success Manager based in Frisco, Texas, to support enterprise and strategic customers across our Corporate... ...strong experience in managing Customer Success portfolios and excellent communication skills. Preferred qualifications include hands-...
Refinitiv
Frisco, TX3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director, Customer Operations & Delivery Excellence. Be the first to apply!
Related searches
- director customer relationship management Plano, TX
- bilingual customer service manager Plano, TX
- insurance customer service manager Plano, TX
- manager customer success team Plano, TX
- sales customer service manager Plano, TX
- customer onboarding manager Plano, TX
- manager customer experience Plano, TX
- senior customer service manager Plano, TX
- customer service executive Plano, TX
- customer business manager Plano, TX