Bulk Commodities Account Manager: Carrier Relations

C.H. Robinson is seeking an Account Manager – Bulk Commodities where in this role you will lead carrier relationships across dedicated freight networks while driving performance, service excellence, and cost efficiency. You will act as the primary point of contact for carriers, managing rates, lane bids, and scorecards to ensure consistent delivery against customer expectations. In this role you will collaborate closely with clients and internal teams, own large RFP initiatives, and resolve escalations with strong critical thinking and urgency. You will build strategic partnerships, influence service improvements, and champion the value of the dedicated service line. If you thrive in a fast‑paced transportation environment and excel at relationship management, this is your opportunity to make an impact. Responsibilities Manage carriers hauling dedicated freight consisting of closed loop routes, corridors, one‑way shipments and drop trailers Communicate professionally with a variety of client(s) and internal network Manage carrier rates, lane bids and maintain master rate file Publish and interpret carrier scorecards and service metrics Work directly with customer on large RFP exercises Act as carrier escalation point to assist with the resolution of any open issues Apply critical thinking skills to effectively resolve problems and identify the best course of action Develop strong relationships within the CHR network while promoting the benefits of the dedicated service line Other duties or responsibilities as assigned according to the team and/or country specific requirements Qualifications Required: High school diploma or GED equivalent Minimum 1 year of experience in the supply chain industry Preferred: In‑depth knowledge of market seasonality Demonstrates critical thinking skills A strong communicator/influencer Excellent analysis and problem‑solving skills Highly organized and able to recognize important details Strong capabilities in Microsoft Office Suite of Programs Values a diverse and inclusive work environment Fluent in English and Spanish (written and verbal) Disclaimer This job description is intended to generally describe the nature and level of work to be performed by employees in this position. It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role. Compensation $24.28 - $54.99 The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job‑related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation. Equal Opportunity C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected. EOE\Disabled\Veteran Benefits Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top‑tier benefits that matter to you most, including: Three medical plans which include Prescription drug coverage Enhanced Fertility benefits Flexible Spending Accounts Health Savings Account (including employer contribution) Dental and Vision Basic and Supplemental Life Insurance Short-Term and Long-Term Disability Paid observed holidays 2 paid floating holidays for U.S. hourly employees Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada Paid parental leave Paid time off to volunteer in your community Charitable Giving Match Program 401(k) with 6% company matching Employee Stock Purchase Plan Plus a broad range of career development, networking, and team-building opportunities Learn more about our benefit offerings on our BENEFITS & WELLBEING page. #J-18808-Ljbffr C.H. Robinson