Front Desk Supervisor
Wyndham Hotels & Resorts
Job Summary:
We are looking for a Front Desk Supervisor to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a professional lobby environment. Strong leadership, time management, organizational, and communication skills are essential. Key Responsibilities:
We are looking for a Front Desk Supervisor to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a professional lobby environment. Strong leadership, time management, organizational, and communication skills are essential. Key Responsibilities:
- Led and trained front desk staff, and managed shift schedules.
- Process guest check-ins, confirm reservations, assign rooms, and issue room keys.
- Handle confidential guest information with integrity.
- Resolve guest complaints and requests in a friendly, professional manner.
- Ensure the lobby and common areas are clean and welcoming.
- Manage cash drawer contents and transactions during shifts.
- Coordinate with Housekeeping/Maintenance to ensure room readiness.
- Process payments (cash, debit, credit) and check-outs, resolving any charges.
- Generate daily reports (arrivals, departures, special requests) and ensure accuracy.
- Supervise staff performance and complete performance reviews.
- Assist guests with directions and information about the property and local areas.
- Perform administrative duties such as filing and updating records.
- Ensure all front desk activities (bookings, appointments, calls, emails) are handled efficiently.
- Complete other duties as assigned.
- Minimum 2 years of hospitality experience.
- Minimum 2 years of front desk experience.
- At least 1 year of supervisory experience, preferably in hospitality.
- Proficiency in Windows OS and company-approved spreadsheets and word processing.
- Strong verbal and written communication skills.
- Ability to handle guest complaints and resolve issues promptly.
- Ability to manage time effectively in high-pressure situations.
- High school diploma or equivalent.
- Regularly required to walk, stand, and use hands to reach.
- Frequently required to stoop, kneel, crouch, or crawl.
- Must be able to lift and move up to 50 pounds occasionally.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Front Desk Supervisor in Katy, TX vacancy
- ...Front Desk Supervisor We are looking for a Front Desk Supervisor to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints,...SuggestedLocal areaShift work
Hyatt Place Fort Worth/Hurst
Katy, TX3 days ago - ...Front Desk Supervisor The Front Desk Supervisor coordinates and oversees the daily operations of the front desk team to ensure efficient patient flow and exceptional customer service. This role combines administrative expertise with leadership responsibilities, including...SuggestedTemporary workWork at office
EyeSouth Partners
Katy, TX4 days ago $18 - $21 per hour
...creating a welcoming, positive, and fun environment for every patient who walks through our doors. Position Overview The Pediatric Front Desk Coordinator is the first point of contact for patients and families, playing a key role in delivering an exceptional patient...SuggestedWork at officeLever
Katy, TX5 days ago- Looking for a career that makes you smile? Blackburn & Williams Orthodontics is seeking a Front Desk Coordinator II to join our growing team. How You’ll Make Us Better Greets and receives customers, determines nature of visit, and notifies appropriate team member(s)....SuggestedTemporary workWork at office
- Tenet Physician Resources in Texas is seeking a non-exempt front office professional for a physician practice. You will greet patients, answer calls, schedule appointments, collect demographics and verify insurance, supporting a smooth patient flow. You will check in/out...Suggested
$15 per hour
Boardroom in Katy, TX is hiring for an hourly role with starting pay of $15 per hour. We value stylists and barbers who build authentic connections and deliver outstanding customer service in a welcoming environment. Responsibilities include booking appointments, managing...Hourly payFull time$13.38 - $16.59 per hour
...Job Summary: Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management. At Global Partners, business starts with people. Since 1933, we've believed...Local areaFlexible hoursShift workNight shiftGlobal Partners
Katy, TX1 day ago- Childrens Lighthouse of Katy Elyson in Katy, TX seeks an Administrative Assistant with childcare experience to support classroom operations, family communications, and daily tasks. You will handle tuition collection weekly, maintain student records, manage bus runs, and...
- Clubatsnoqualmieridge in Katy, TX, is seeking an Outside Services Supervisor to elevate the guest experience at the Golf Club at Cinco Ranch. The role involves supervising staff, managing customer interactions, and ensuring equipment maintenance. Qualified candidates will...
$14 per hour
Now Hiring: Wellness coordinator/ Front desk associate - Fulshear Training: Fulshear /Aliana clinics Location : Fulshear and, if necessary, cover Aliana clinics The Joint Chiropractic is looking for an upbeat, people-loving Wellness Coordinator to join our team! If...Full timePart timeImmediate startFlexible hoursShift work$14 per hour
The Joint Chiropractic in Fulshear is hiring a Wellness Coordinator/Front Desk Associate. The role involves greeting patients, guiding care plans and memberships, and keeping the front desk organized. You may train at Aliana (Richmond) and cover shifts at both Fulshear...Part timeFlexible hoursShift workWeekend work- ...dedicated to making proppant logistics cleaner, safer, and more efficient in every major basin and shale play.The Customer Service Supervisor at Sandbox Logistics plays a dual-role capacity, combining frontline account management with team leadership to ensure...Local areaShift work
U.S. Silica Company
Katy, TX5 days ago $14 per hour
Job Description Job Description Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire...Full timePart timeWork at office- Purpose: The Connected Customer Supervisor is a Floor & Decor supervisor responsible for managing a dynamic team of customer service associates... ...Associates and Connected Customer Specialists related to the front end and inventory accuracy in the store Demonstrate a...Work at officeLocal areaMonday to FridayFlexible hours
Floor & Decor Holdings, Inc.
Katy, TX2 days ago $50k
Customer Service Coordinator Salary: $50,000 + benefits Classification: Non-Exempt Scope of Position: The Customer Service Coordinator serves as the first point of contact for jobseekers, providing high-quality customer service through phone, email, and in-person...EDSI Solutions
Katy, TX4 days ago- Major Duties Classification: Exempt / Non-Bargaining Fidium Fiber, a top 10 U.S. fiber provider, is driving connectivity and innovation nationwide. With over $1.2 billion invested in network expansion, we're growing faster than ever, delivering best-in-class solutions...Local areaImmediate startFlexible hours
Consolidated Communications
Katy, TX4 days ago - At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing...Full time
Elara Caring
Katy, TX5 days ago - Description Job Summary Help make a difference! CaptionCall is looking for a caring, customer service oriented Account Manager with a passion for helping people with hearing loss communicate with the world! This position will be responsible for promoting the CaptionCall...Full timeWeekend workAfternoon shift
Sorenson Communications
Katy, TX1 day ago - Who We Are At Academy Sports + Outdoors our vision is to be the best sports + outdoors retailer in the country — but what truly sets us apart is our people. We’re a passionate, purpose-driven team that’s as committed to each other as we are to our customers. We’ve spent...Work experience placementWork at officeWork from homeFlexible hoursNight shiftWeekend workAfternoon shiftEarly shift
$10k - $50k
Overview At Ledge, we believe outdoor spaces are not just extensions of the home—they're living works of art. As pioneers in the premium in-pool and poolside product design space, our mission is simple yet powerful: to help our customers manifest their identity by elevating...Work from home$55k - $95k
Ledge Lounger in Katy, Texas, is seeking an Account Executive to drive sales and cultivate relationships with clients in the furniture and design industry. This role demands strategic thinking, collaboration with various teams, and a focus on enhancing client satisfaction...- PVH Corp. is seeking a Store Manager for Calvin Klein in Katy, TX, responsible for leading store operations, delivering top-line sales, and managing expenses. The role drives exceptional customer experiences, mentors a high-performing team, and ensures brand standards across...
- Job Overview Account Sales Manager for Katy, Cypress, TX.and the surrounding areas The Account Sales Manager is responsible for up-selling and fulfillment/replenishment, focused on execution and merchandising. Accountable for retention and penetration of small and large...Base plus commissionFull timeMonday to FridayDay shift
$50k - $60k
A dynamic outdoor products company in Katy, Texas seeks an experienced Account Executive to manage a portfolio of accounts and drive revenue growth. The ideal candidate will bring over 3 years of sales or account management experience, with strong communication and relationship...$22 - $27 per hour
Base Pay $22.00 - $27.00 / Hour Job Category Part-Time Personal Lines Account Manager Employee Type Part-Time Non-Exempt Contact information Description About us Hamann Insurance Group has a family environment and culture and has served Texas and beyond for nearly half...Hourly payContract workPart timeCasual workWork at office- Canteen, part of Compass Group USA, is hiring a Customer Service Manager in Katy, TX to lead client accounts and support route operations. The ideal candidate will manage 5-10 associates, oversee 20-50 accounts, and drive customer satisfaction through proactive service ...
- Books-A-Million is seeking a Co-Manager to supervise daily store operations as Manager On Duty, working with the management team to maximize sales and customer service while executing merchandising plans and maintaining store standards. The role emphasizes leadership of...Full time
$53k - $90k
2 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by Goosehead Insurance. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range...Full timeLocal area- CaptionCall is seeking a caring, customer-service oriented Account Manager to promote the CaptionCall phone and service to Hearing Healthcare Providers and senior communities. You will generate leads, manage a territory through in-person visits and events, and represent...Full timeWeekend workAfternoon shift
- Insurance Office of America (IOA) is seeking an Account Manager for Commercial Lines. The role supports retention, new business, and daily account administration from a remote-friendly position within Eastern or Central Time Zones. Ideal candidates have 3+ years in account...Remote jobWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Front Desk Supervisor. Be the first to apply!
Related searches
- front desk manager Katy, TX
- front desk coordinator Katy, TX
- front desk supervisor Katy, TX
- front office supervisor Katy, TX
- hotel front desk manager Katy, TX
- front office manager Katy, TX
- healthcare front desk Katy, TX
- dental office front desk Katy, TX
- front desk security officer Katy, TX
- hotel front desk part time Katy, TX