Experienced Service Advisor

Experienced Service AdvisorWe are looking for an Experienced Service Advisor to join our team. If you are looking for an excellent working environment and a highly-productive shop, come and see what we have to offer.Our Service Advisors are critical to the success of our customer service and our profitability. We are looking for someone motivated to provide excellence in service, and maximize our department productivity, and we provide substantial benefits to those who can meet these goals.The successful Service Advisor candidate will receive:Custom and competitive wage and bonus plansAnthem Blue Cross medical coverageMetLife vision and dental coverage401(k) through NADA EmpowerAccess to disability coverage through Aflac1 week paid vacation after the first year, 2 weeks after two years6 paid sick days per year6 paid holidays per yearPaid trainingCareer advancement and growth opportunitiesEmployee discounts on parts and servicesEmployee vehicle purchase programWork environment OSHA-certified to current air-quality standardsHighly-productive shopService Advisor responsibilities include:Communicate effectively and efficiently with customersDetermine automotive issuesVerify warranty and service contract coverageDevelop cost estimatesAccurately prepare and complete repair ordersMaintain customer rapport to provide excellent customer serviceEstablish impeccable records on all transactionsUpdate knowledge through continuing educational opportunities at all levelsService Advisor qualifications include:3+ years service advisor experienceStellantis or domestic certification preferredHigh school diploma or equivalentComputer fluency--CDK and X-time experience a plusWell-rounded automotive knowledge--technician experience/training a plusClean driver's licenseQuality focus, and creative problem-solving abilitiesAbove-average estimate skillAbility to manage, expedite, and adapt work flow to meet changing needsWho we are:At Danbury Automotive Group, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Danbury Automotive Group is absolutely critical to its success and we're always looking for smart, engaging, creative, and dynamic people who want to join a team where they matter. Because our goal is to exceed a client's total expectation when they arrive at our dealership, we realize we must first provide that to our associates through continual training, career development, and opportunities for growth. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.