Senior Business Operations Analyst

IDR is seeking a Senior Business Operations Analyst to join one of our top clients for a remote opportunity. In this role, you will help drive business operations oversight, communications, and program readiness activities for a large, public-sector focused initiative in the healthcare/health insurance exchange space. Youll partner with cross-functional business and technology teams to keep critical workstreams on track, support testing cycles, and translate policy changes into clear, actionable guidance.

Position Overview for the Senior Business Operations Analyst:

• Coordinate day-to-day operations for core program processes (e.g., autorenewals, Open Enrollment, 1095-A generation) while tracking deliverables and closing documentation gaps
• Draft and edit internal communications, status updates, and leadership-facing materials tailored for executive audiences
• Support testing and readiness activities by building schedules, drafting kick-off communications, and tracking cross-team dependencies
• Serve as a liaison between business and technology teams, prioritizing data fixes based on program impact and urgency
• Assist with policy and compliance support by translating federal and state guidance into operational impacts and action items for leadership

Requirements for the Senior Business Operations Analyst:

• 3+ years of experience in business operations, program coordination, or a related analyst role, with health insurance exchange or Medicaid/CHIP experience
• Strong ability to plan ahead, document processes, and track tasks across multiple workstreams
• Excellent written communication skills, including translating complex topics into clear, executive-ready summaries
• Familiarity with Agile delivery frameworks
• Strong organizational skills and attention to detail while managing concurrent priorities

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.