Community Affairs Manager

Job Description

POSITION SUMMARY

Camber Property Group is seeking a Community Affairs Manager dedicated to its Brooklyn and Queens portfolio. The Manager will coordinate resident engagement at assigned sites, including outreach, meetings, events, community partnerships, and follow-up. The role requires regular site visits, strong organization and clear communication with residents, community stakeholders, and internal teams. The Manager will work closely with the Senior Community Affairs Manager and promptly refer sensitive or high-level matters to the Senior Community Affairs Manager and Vice President of Strategy and Administration.

KEY RESPONSIBILITIES

Resident Engagement and Tenant Association Support

·        Visit assigned Brooklyn and Queens sites regularly and serve as the point of contact for routine resident engagement.

·        Facilitate resident meetings, community building events, training and education, listening sessions, office hours, surveys, and other outreach.

·        Support tenant association meetings, notices, attendance, elections, orientations, training and follow-up as assigned.

·        Follow established communication procedures and professional boundaries when working with residents, tenant associations, and property management.

·        Record resident concerns, send them to the appropriate team, track open items, and provide updates without making unauthorized commitments.

Government and Community Partnerships

·        Maintain current contact lists for community organizations, agencies, schools, precincts, service providers, and elected official offices.

·        Draft outreach, schedule meetings, coordinate logistics, and track follow-up as directed.

·        Attend community meetings and events when assigned, take clear notes, and flag important concerns or opportunities.

·        Identify and direct community partners and services that can support residents, including seniors, families, and youth.

Programs Events and Communications

·        Coordinate approved resident events, resource fairs, workshops, seasonal distributions, and family and senior programs.

·        Track event schedules, approvals, budgets, vendors, supplies, notices, attendance, photography, and follow-up.

·        Prepare clear flyers, emails, meeting materials, presentations, briefing notes, and event recaps.

·        Collect attendance and resident feedback and use it to help future programs

Internal Coordination and Reporting

·         Provide clear weekly updates to the Senior Community Affairs Manager and Vice President of Strategy and Administration to review assignments, progress, upcoming activities, and next steps.

·        Coordinate routine follow-up with internal stakeholders such as Property Management, Development, Compliance, Asset Management as well as third party security and communication teams.

·        Keep accurate trackers for concerns, contacts, events, partnerships, attendance, assignments and follow-up items.

·        Immediately report sensitive resident, tenant association, political, legal, safety, or reputational matters to the Senior Community Affairs Manager and Vice President of Strategy and Administration.

·        Support other Brooklyn and Queens community affairs projects as assigned.

REQUIRED SKILLS

·        Must possess exemplary interpersonal skills & ability to collaborate effectively with a diverse set of stakeholders.

·        Ability to negotiate and find a path forward between often conflicting and contradictory goals and directives.

·        Comfort with and skilled in cultivating existing and building new relationships.

·        Ability to work independently, take initiative, and approach problems creatively.

·        Comfort with public speaking, and creating, delivering presentations.

·        Ability to establish and develop procedures and programs.

·        Ability to organize and effectively manage multiple responsibilities and priorities.

·        Ability to work flexibly in a fast-paced, dynamic environment.

·        Strong analytical, problem solving and negotiation skills.

·        Strong written and verbal communication skills.

·        Detail oriented with a high level of accuracy.

·        Willingness to travel to company sites to establish and maintain tenant relations.

·        Working knowledge of Microsoft Office and Outlook.

DESIRED EXPERIENCE

·        Knowledge of New York City government and Brooklyn and Queens community

·        Experience in affordable housing, resident services, community engagement, property management, government, or nonprofit work

·        Experience working with residents, tenant associations, elected-official offices, community boards, or service providers.

·        Experience coordinating events, vendors outreach, schedules, and attendance

·        Spanish language proficiency is preferred because the role regularly supports communication with Spanish-speaking residents

·        Familiarity with grassroots outreach, culturally responsive engagement, and the needs of seniors, families, and historically underserved communities.

REQUIRED EDUCATIONAL AND WORK EXPERIENCE

·        Bachelor’s degree in communications, public policy or administration, political science, government affairs, social work, or a related area

·        5 – 10 years of related work experience; particularly in government, social service, customer service and/or housing industry is ideal.                   

POSITION TYPE/EXPECTED HOURS OF WORK

Full-Time; Monday – Friday; and some evenings and weekends for special events.

SALARY RANGE

80K - 100K

WORK ENVIRONMENT AND PHYSICAL DEMANDS

This position includes office work and frequent visits to Camber properties and community locations in Brooklyn and Queens. Essential duties include traveling between assigned sites, communicating with residents and partners, using standard office equipment, moving through residential and event spaces, and occasionally handling event materials weighing up to 15 pounds. Some evenings or weekend work may be required. Camber provides reasonable accommodation as required by law.

EQUAL OPPORTUNITY EMPLOYMENT

Camber is an equal opportunity employer. We make employment decisions based on job-related qualifications, performance, and business needs. Camber does not discriminate or retaliate based on any characteristic protected by federal, New York State or New York State City law. Reasonable accommodations are available as required by law. Applicants who need an accommodation during the hiring process may contact Camber’s Human Resources department.

DISCLAIMER

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. It does not limit the assignment of related duties not mentioned.