Community Coordinator

Job Description

The People Collective (TPC) , a Lucas James Talent Company, is a fast-growing executive association community for HR and Talent leaders. Built as a subsidiary of Lucas James Talent Partners (LJTP), TPC brings together senior HR executives through curated in-person and virtual events, peer forums, a highly engaged online community, and original content.

Role Overview:

Reporting to the Executive Director, The Community Coordinator is the day-to-day engine behind TPC, supporting the Executive Director across community execution: membership experience, programming, events, marketing, content, and growth. This role supports both in-person and virtual events, which are primarily daytime with occasional evenings.

This role is highly operational and requires strong attention to detail in managing events, venues, member relationships, and community communications. This role is 90% remote and candidates MUST be in the Chicagoland area.

Key Responsibilities:

Community & Membership

• Support member engagement, retention, and satisfaction through proactive outreach and member specific events

• Onboard new members, manage member information, and keep the member directory up to date in our CRM platform

Programming & Event Management

• Support executive lunches, roundtables, large networking events, and virtual programs

• Identify potential venues and coordinate with venues on menus, final attendee counts, and onsite logistics

• Create and maintain event sites on the TPC CRM platform (Glue Up) and other tools

• Track event logistics, including dates, headcounts, menus, speakers, sponsors, and other key details • Send event reminders, post-event communications, and follow-ups to attendees

• Coordinate signage and other onsite materials

• Manage webinar setup and execution (Zoom), including registration, attendee tracking, and sharing recordings and materials

Content, Marketing & Communications

• Support the TPC newsletter by coordinating content, reviewing deliverables, and reviewing copy

• Partner with Marketing team on event materials, social promotion, website updates, member spotlight features, and newsletters

• Maintain email templates and other communication tools

• Respond to member inquiries and send member-facing announcements and updates

• Manage the shared inbox

• Create basic event PowerPoint templates

Data, Reporting & Operations

• Maintain and update spreadsheets tracking events, sponsors, speakers, logistics, and member engagement

• Filter and manage event data to ensure accurate reporting and reconciliation for internal and external stakeholders

• Support sponsor billing, vendor payments, and other expense management

Ideal Candidate Profile:

• 2–4 years of experience in event planning, community management, hospitality, administrative or related field

• Strong understanding of event planning and execution

• Strong project management skills with high attention to detail

• Ability to manage multiple events, timelines, and stakeholders at the same time

• Clear, professional written and verbal communication skills

• Skilled in cross-functional collaboration (Marketing, Operations, Sales, Speakers, Vendors)

• Proficiency in Microsoft Excel

• Google Drive and CRM platforms experience with Glue Up or other association management platforms is a plus.

• Tech-savvy, with experience using cloud-based engagement and management platforms preferred.

• Ability to confidently engage with C-suite executives and senior leadership in a professional setting, both virtually and in person.

• Highly organized, proactive and comfortable working remotely approximately 90% of the time, with flexibility to attend onsite meetings and events as needed. The majority of meetings will take place locally, with occasional overnight travel possible.