Service Advisor

Experienced Automotive Service AdvisorAt Serra Toyota, we're committed to investing in our employees and providing opportunities for long-term success. As our dealership continues to grow and undergo exciting renovations, we're looking for an experienced Service Advisor who is passionate about delivering an exceptional customer experience.Compensation Based on Experience & PerformanceEarn $60,000–$100,000+ Per YearJoin our growing team as we transform our dealership.We Offer:Competitive Compensation ($60,000–$100,000+ annually)Career Growth & Development OpportunitiesPaid Toyota Factory TrainingExcellent Benefits Package401(k) with Employer MatchPaid Time OffClosed Every SundayEmployee Vehicle Purchase & Service DiscountsAdvancement Opportunities within Serra AutomotiveResponsibilitiesGreet customers promptly and provide outstanding customer servicePerform Toyota Multi-Point Walk-Around Inspections with customersListen to customer concerns and accurately write repair ordersReview vehicle history and maintenance schedulesRecommend needed maintenance and repairs based on Toyota guidelinesCommunicate repair recommendations and estimates clearlyCoordinate with technicians to ensure efficient repairsKeep customers informed throughout the repair processDeliver vehicles and explain completed repairsFollow Toyota and dealership service processes and proceduresComplete Toyota manufacturer training and certification programsMaintain a clean, organized, and professional work environmentQualificationsPrevious automotive Service Advisor experience preferredToyota experience is a plusStrong mechanical knowledge and understanding of vehicle maintenanceOutstanding customer service and communication skillsStrong computer and organizational skillsMotivated, dependable, and team-orientedAbility to multitask in a fast-paced environmentValid driver's license with an insurable driving recordHigh school diploma or equivalentBenefitsCompetitive Pay Plan with $60,000–$100,000+ Earning PotentialPaid Toyota Factory TrainingContinuing Education & Career AdvancementHealth InsuranceDental InsuranceVision Insurance401(k) with Employer MatchPaid Time OffHoliday Bonus PayEmployee DiscountsClosed SundaysWhy Serra Toyota?Serra Toyota is proud to be part of Serra Automotive, one of the nation's largest privately held automotive retail groups.63 Dealerships30 Automotive Brands8 States3,600+ Team MembersTop 10 Largest Privately Held Automotive Retail Groups in the U.S.When you join Serra Toyota, you're joining a company that believes in promoting from within, investing in training, and helping employees build rewarding long-term careers.