Operations Manager

Job Description

Job Description

Operations Manager — ASABE

Position Summary The Operations Manager oversees the day-to-day administrative, operational, and cross-departmental functions that enable ASABE to deliver high-quality programs, member services, and standards development activities. This role ensures organizational systems run efficiently, supports staff in executing core workflows, strengthens internal processes, and drives operational excellence aligned with ASABE’s mission and strategic priorities. The Operations Manager serves as a central hub for coordination, problem-solving, and continuous improvement across the Society.

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Key Responsibilities

Organizational Operations & Workflow Management

· Maintain and optimize daily operational workflows across departments, ensuring alignment with ASABE policies, governance structures, and strategic goals.

· Develop, document, and refine Standard Operating Procedures (SOPs) to support consistency, compliance, and staff clarity.

· Monitor operational performance metrics and identify opportunities to streamline processes, reduce bottlenecks, and improve service delivery.

· Coordinate cross-functional initiatives involving Membership, Standards, Meetings, Finance, and Communications.

· Assist with operational budgeting, vendor cost analysis, and expense tracking to support fiscally responsible decision-making.

Administrative & Business Operations

· Oversee administrative systems, including records management, data integrity, and internal documentation.

· Support budgeting and financial tracking in collaboration with the Finance team, ensuring operational activities align with approved budgets.

· Manage vendor relationships, contracts, and service agreements to ensure cost-effective and high-quality support.

· Ensure compliance with organizational policies, accreditation requirements, and relevant regulatory standards.

· May supervise administrative staff, contractors, interns, or operational support personnel as assigned.

· Support the operational planning and execution of conferences, Board meetings, and hybrid or virtual engagement activities.

Staff Coordination & Internal Support

· Serve as a resource for staff on operational procedures, technology platforms, and workflow expectations.

· Facilitate internal communication to ensure clarity, alignment, and timely execution of tasks.

· Support onboarding and training for new staff, particularly in operational systems and cross-departmental processes.

· Promote a collaborative, solutions-oriented culture that supports ASABE’s mission and values.

Technology, Systems & Data

· Oversee the effective use of ASABE’s technology platforms (AMS/CRM, project management tools, financial systems, and collaboration tools).

· Partner with IT resources to ensure systems are functional, secure, and optimized for staff and member use.

· Monitor data quality and reporting needs, ensuring accurate information supports decision-making and strategic planning.

· Identify and implement operational technologies, automation opportunities, and workflow improvements that enhance organizational efficiency and staff productivity.

Project & Program Support

· Board & Committee Governance: Act as the primary operational liaison for the Board of Trustees and standing committees.

· Election Management: Direct the Society’s annual election process in accordance with ASABE bylaws.

· Meeting Coordination: Lead the logistical execution of all high-level governance meetings (virtual and in-person).

· Standards Department Integration: Support the Standards Department to ensure all operational workflows remain in strict alignment with ANSI requirements.

· Society-Wide Initiatives: Manage timelines and operational components for major program launches and annual strategic planning cycles. Ensure cross-departmental synchronization to meet Board-mandated deadlines.

· Facility & Building Operations: Oversee the physical and operational management of the Society’s headquarters.

· Engagement Operations: Coordinate the back-end logistics for membership campaigns and engagement initiatives, ensuring that operational data from these programs is accurately captured for Board reporting and SMART goal tracking.

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Qualifications

Required

· Bachelor’s degree in business administration, nonprofit management, operations, or related field.

· 5+ years of experience in operations, project management, or administrative leadership, preferably in an association or nonprofit environment.

· Strong organizational, analytical, and problem-solving skills.

· Demonstrated ability to manage multiple priorities and coordinate across teams.

· Proficiency with CRM/AMS systems, Microsoft 365, and workflow management tools.

· Excellent communication skills and a collaborative working style.

Preferred

· Experience in a scientific, engineering, or standards-focused association.

· Familiarity with ANSI-accredited standards development processes.

· Background in process improvement methodologies (Lean, Six Sigma, etc.).

· Experience supporting governance bodies, committees, or volunteer-led programs.

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Key Competencies

· Operational Excellence — Ability to build and refine systems that improve efficiency and quality.

· Cross-Functional Collaboration — Skilled at working across departments and facilitating alignment.

· Strategic Thinking — Understands how daily operations connect to long-term organizational goals.

· Adaptability — Comfortable navigating change and supporting staff through evolving processes.

· Member-Centric Mindset — Ensures operations support a high-quality experience for ASABE members and volunteers.

· Attention to Detail — Maintains accuracy and consistency in documentation, data, and processes.

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PTA is hiring on behalf of another company

Company Description

PTA is hiring on behalf of another company