Info Sys Applications Analyst 2

Providing primary application support for City Works which is being used by a select group of general government departments.
Performing application testing (test plans/cases and execution) and troubleshooting for all City Works and related systems and applications.
Performing business analysis activities for enterprise-wide application such as: work plan input, deliverable definition and tracking, status reporting, conducting user level meetings.
Report or form creation/modification in Crystal Reports and SQL queries using City works and Land Management data.
Performing project analysis activities for enterprise-wide application projects such as: work plan input, deliverable definition and tracking, status reporting, conducting user level meetings, and preparing application requirements/specifications.
Coordinating and communicating with other team members including process owners, users, departments, ITS technical team, and consultants.
Data extracts from SQL based on user request and/or public request
Experience with City Works configuration and support, Crystal reporting, and SQL queries
Experience with SQL Server Management Studio (SSMS)
Experience writing SQL queries to update or extract data from a SQL database
Experience as systems analyst, supporting users with issues resolution, system enhancement, upgrades and conversion.
Experience coordinating and conducting end-user training including preparing and updating training materials. As part of an implementation training roll out a plus.
Experience with Microsoft Office Suite.