Case Manager

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.

By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

What We’re Looking For

Case managers are responsible for handling all administrative aspects of each case on the expert’s behalf and developing steady, trusted relationships with clients. Streamline and coordinate communication between attorneys and medical experts to ensure accuracy, efficiency and support throughout all phases of the case.

What You Will Do

• Outreach to and communication with attorneys and physicians.

• Managing the expert-time-approval process and resultant billing

• Project management for case review, depositions, and court testimony

• Maintaining accurate electronic records on each case

• Telephone support for experts and attorneys Work closely with Accounts Payable and Accounts Receivable teams to streamline payment workflows and resolve billing issues. Problem-solving and conflict resolution, as necessary

• Responsible for interacting with and responding to attorneys nationwide who are in search of expert witnesses

• Conduct calls with prospective clients, obtaining relevant case information, coordinating with in-house physicians and closing the sale with the attorney.

• Process medical chronologies to ensure client requests are fulfilled and completed chronologies are delivered timely

• Perform other duties as assigned.

What You Need to Succeed

• BA/BS Management, Business, or Customer Service related curriculum preferred.

• Minimum of five (5) years of proven sales experience in territory sales or legal support services, with a minimum of two (2) years in a supervisory role.

• Proven ability to build and grow revenue while adding value for customers.

• Strong oral and written communication/presentation skills.

• Outstanding interpersonal skill with direct reports, peers, superiors (cross functional and throughout the organization), customers, vendors, and other partners.

• Strong computer skills; ability to navigate through the Internet, MS Office, and email.

• Ability to analyze, initiate and implement plans and strategies to achieve goals.

• Ability to prioritize and meet critical deadlines.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.

The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.

The estimated total cash compensation range for this role is:

$60,000—$70,000 USD

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here ( . Know Your Rights ( , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way.

Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, ( by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it here ( . Requests for reasonable accommodations will be reviewed on a case-by-case basis.

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