Clinical Sales Representative

Clinical Sales Representative

Elucent Medical is a medical device company focused on developing surgical navigation technologies, particularly for cancer surgery, to improve patient outcomes through precision and efficacy. The company's solutions are designed to transform traditional surgical instruments into "smart" tools, enhancing surgical precision and patient outcomes.

The Clinical Sales representative is the clinical expert of the system during cases to guide staff and surgeons on how to properly use Elucent equipment. The Clinical Sales representative will be responsible for collaborating with the Area Director team and Surgical Account Manager team to drive corporate sales goals. Individuals must possess the ability to train new users on the technology while fostering strong client relationships to drive adoption of the surgical platform. Individuals must be able to conduct themselves professionally and work well under pressure throughout corporate IDN evaluations. The Clinical Sales representative will actively pursue new business opportunities through collaboration with Area Directors, under the direction of the Director of Sales.

Supervisory Responsibilities: None.

Job Responsibilities

• Independently guide and assist surgeons in the operating room by providing clinical and technical support of Envisio surgical procedures.
• Exhibit strong business acumen to provide customers with accurate product information, clinical data, and marketing resources that drive the adoption of surgical navigation solutions at identified institutions.
• Ensure that customers' expectations are met or exceeded by consistently delivering exceptional customer service.
• Demonstrate comprehensive knowledge of surgical navigation technology, related products, and surgical procedures.
• Share key customer, procedural and market insight with sales and marketing to improve solutions and support sales growth for the organization.
• Collaborate with Area Directors and Surgical Account Managers to respond to physician needs, address customer requests, and build/close purchase orders.
• Assist Area Directors with launching evaluations and Surgical Account Manager team with launching accounts post sale through providing education, training, and case support to allow the site to become successfully independent with continued support from their Surgical Account Manager.
• Establish, cultivate, and maintain strong relationships with key customers, clinicians, and decision makers at institutions identified by Director of Sales.
• Complete all assigned continuous education learning modules and business logistics training courses (Salesforce, SLACK, Aquity MD, Reimbursement/ROI calculator). Utilize these tools to grow sales throughout their defined region.

Qualifications

• Bachelor's degree in a related field (e.g., life sciences, business, healthcare management).
• 1-2 years of operating room and clinical medical experience preferred.

Required Skills/Abilities

• Ability to work independently and collaboratively in a fast-paced, high travel environment to support the sales team.
• Willingness to travel as needed to meet with clients and attend industry events.
• Self-starter.
• Solutions driven mindset.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to manage schedule effectively including high travel.
• Ability to conduct oneself professionally under pressure in evaluations.
• Identify and communicate opportunities for improvement and innovation.
• Strong public speaking skills to effectively lead training for staff, surgeons, and C-suite.
• Efficient with high-tech medical technology, including familiarity with standard business software platforms.

Physical Requirements / Work Conditions

Individual is occasionally required to sit; climb or balance, and stoop or crawl. Will need to stand during procedures for elongated periods of time. Frequently lift and/or move up to 25lbs. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception and the ability to adjust focus. 80% travel required.

Elucent Medical Benefits, Culture and Work Environment

At Elucent Medical, we prioritize our employees' well-being by providing comprehensive benefits including comprehensive health insurance, a generous retirement savings plan with company matching, flexible work arrangements, generous paid time off, and ongoing professional development opportunities, ensuring a fulfilling and balanced work life.