WCAA - Night Manager

ROLE AND RESPONSIBILITIES
• Ensures that all projects are followed and performed in a satisfactory manner
• Oversees the Shift Supervisor, and Custodians for numerous contracts
• Handles any customer communication or concerns on a 24/7 basis
• Participates in staff and periodic meetings
• Maintains adequate staffing levels (responsible for hiring and terminations)
• Performs daily inspections of recurring work
• Maintains the project work files
• Reports maintenance deficiencies to account manager
• Ensures that staff appearance is professional
• Schedules detail projects
• Schedules periodic project work
• Allocates work responsibilities among staff effectively
• Ensures that facility security and energy items have implemented after completion of work
assignments. (i.e. -- unlocked doors have been relocked, lights turned out, etc.)
• Coordinates equipment, material, and supplies distribution
• Coordinates equipment maintenance program
• Supervises all training programs, both for new and existing employees:
• Instructs employees on the proper methods of cleaning and maintenance
• Corrects deficiencies
• Mandatory topics are as follows:
• Chemicals
• Tools and equipment
• Dusting and spot cleaning
• Restroom cleaning, disinfection, and dispenser refilling
• Carpet care
• Hard Surface Floor Care
• VCT stripping and waxing
• Wall and ceiling maintenance

QUALIFICATIONS AND EDUCATION REQUIREMENTS

PREFERRED SKILLS

ADDITIONAL NOTES

Preferred Building Services

2
• Stainless and glass maintenance

Bachelor of Business Administration (BBA); or 3 to 5 years' experience in similar position.
Excellency in managing and conducting detail projects
Knowledge and experience with operating machinery; minimum technical tradecraft
Possesses superb written and spoken communication skills
Excellent interpersonal relationship building and employee coaching skills.
Specialized training in planning, executing projects, employee relations, safety, training, and preventive
inspections, preferred.
General knowledge of employment laws and best practices

Excellent computer skills, knowledge Clentelligent or similar inspection application, Excel and demonstrated
skills in database management and record keeping, schedule detail projects, flexibility,
Organized and efficient in daily tasks

Professionals responsible for attracting, motivating, and retaining the most qualified talent by directing the
administrative functions of the quality control; able to inspect and record data, regulatory compliance, among
many other tasks.